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GM credit card Complaints & Reviews

GM credit card - Kentucky / Bogus GM Card Bonus Earnings

Mar 22, 2011

At the end of Feb 2011, I accessed Manage Your Earnings on the GM Card website & while in my account, I ran across Your Personal Offers. When I selected Your Personal Offers, the result was bonus earnings of $1, 500 - $3, 000 for the period 3/1/11 – 5/2/11. I printed the screen since it contained the earnings code # needed to get the bonus earnings. When purchasing a new Chevy, the dealer ran the code # & said it was only for $500. We called the GM card & even faxed the printout. End result was that the GM Card would only give me $500. I bought the car anyway, but I am fighting for the...

GM credit card - Massachusetts / APR increase


GM raises its rate from 9.9% to 30.9 % without any courtesy phone call after a late payment. They, according to them, do not have the customer service power to make such call, nor they can they send an email warning or reminder. despite me signing up for all the alerts possible, no warning was issued and the rate changed with no notice. If I had not researched the APR which is not on the statement online unless you ask for it, I would not have found out. Customer representative was arrogant, refused to give her full name, and claimed 30.9% was the only rate GM had at the moment!!! Her...