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Globespan Complaints & Reviews

Globespan / Stay away at all costs


I have a son & family now living in Scotland & because the Sanford airport is nearer than Orlando plus this was a direct flight, I took a friend & off we went. Worse flight experience we have ever experiences & we both travel a lot. Bad attitude from flight attendants, lousy food thrown at us in one foil wrapped container, ONE small drink, all others were charged, never heard of such a deal on long flights, even water was a charge! And, no pillows, no blankets, noise all night in tight quarters. All this for over $900.! We did not know about all these charges extra & did expect we might be able to...

Globespan / Poor customer service!


My wife and I flew on Globespan's inaugural Glasgow-Calgary run in May of this year (2007). The flight was delayed by over 24 hours. A nuisance, but not terrible. The fight itself was fine but their customer service since then has been abysmal. I have spent five months trying to get a simple letter from then confirming that my flight was delayed so that I can process my flight insurance and make a claim. I have spoken to half a dozen individuals, each of whom has promised to pass on my details to someone relevant. I have since countless e-mails via their web site and also to their...