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GIANT Complaints & Reviews

GIANT / Staff member used my PAssion card points

Ju
JulietH on Jun 18, 2012

My mother handed her PAssion card over to Giant (Junction 10) staff He Wei on the 17 of June, in the morning at 11am. She didn't return the card to her. As she was in a hurry, she eft the place and only remembered her PAssion card later. There was 178 points on the card balance. The next day, when I went back to get her card back, the customer service executive took out a stack of PAssion cards to look for mine. I was shocked to see that so many people 'forgot' their passion cards. She handed the card back to me without checking the points balance. When I asked her to check the...

GIANT / Unfair practices

Ec
ecfb0 on Oct 16, 2011

Good evening. My mother-in-law has been working for Giant for the past 13.5 years. A few weeks ago, her hours were cut considerably. Her manager, who is 22 years old, told her that if she worked some weekends she would get her hours back. What do they consider to be a weekend because my mother in law works every Sunday night? I would like to know if the management at Giant in Bensalem, PA is trained to know what they need or do they just let them all make huge mistakes? My mother-in-law and her friend, Phyllis, are about the two hardest workers in the salad bar. They are treated very poorly and...

GIANT / bad service

Al

i'm from nigeria. i went to this shopping center at PUSAT BANDAR DAMANSARA, DAMANSARA HEIGHT AT KUALA LUMPUR. This shopping center near MAHSA COLLEGE and HELP UNIVERSITIES. i was unhappy with the service of a guy. He was a malay guy. He seem like very hot temper and very rude to the customer. If i'm not mistaken was a guy with tattoo of his arm. I hope the supervisors can set this person off. As the foreigner i was so dissapointed with the service in MALAYSIA

GIANT / Attitude problem

I got shock of the service at GIANT shopping center at PUSAT BANDAR DAMANSARA, DAMANSARA HEIGHTS in kuala lumpur. i'm from outstation, one day i went to this small shopping center i saw a guy who take care of the fruits counter scolding one mahsa student in uniform. i asked the lady, the lady said she took the 2 apples but the board there written 4 apples for RM 5.oo then she brought to the tattoo guy but the tattoo guy scold the lady YOU SO STUPID, STUDY SO HIGH EDUCATION BUT DONT KNOW HOW TO READ. wow the staff was to much he was not explain to the lady but scolded her in front of so...

GIANT / Rude service

This is a small shopping center at Pusat Bandar Damansara, Damansara Height, at Kuala Lumpur. I'm felt very unhappy to one of the staff in this GIANT shopping center. He was a tattoo guy as what we can see from his feature, it was very scary. He was thin and not tall. He look like drug addict. He like to disturb the girls that going to buy things there. Furthermore, when customers ask for explanation about the thing at GIANT, he scolded the customers in front of everyone. what i hope GIANT supervisors will take action to this guys. VERY DISAPPOINTED TRULY RUDE VERY BAD SERVICE