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GE Appliance Complaints & Reviews

GE Appliance - Kentucky, Louisville / Warranty not honored

Jun 19, 2014

I have a GE Microwave purchased in 2005 with a 10 year warranty. After taking it to a local appliance center (Franks) they diagnosed that the magnetron went out. I called GE and they verified that the parts were covered. I requested that GE send the parts and was told that they were too dangerous to send to a customer. Also, that the US mail would not deliver such hazardous materials. I was informed that I must have a GE approved service company handle the job. GE recommended Affordable Appliance, one of their service companies. I called Affordable and asked if they would get the part...

GE Appliance - Alabama, Opelika / HIGHLY DISSAPOINTED

Jan 4, 2013

Horrible Company, Useless, Horrible Customer Service, RUDE, and NO help at all! I have been trying to make an appointment for someone to come out and fix my Fridge, well i have made THREE different appointments! NOBODY showed up for ANY of these appointments!!! VERY IRRITATING when you sit at home waiting for them to show up, THREE DIFERENT times and nobody shows!!! So after calling SEVERAL different times and talking to SEVERAL different people, they informed me that they were very busy and had an over flow because of the Holidays, and they were canceling appointments!!!? I recieved NO CALL...

GE Appliance - Illinois, North side / Labor cost!


I am very frustrated by the way GE Electric labor policy/cost works. My GE microwave was not working. I called the number that was supplied and was told that a serviceman would be out in two days. I was told the service call/diagnostic test would cost $74.99. When I asked about labor cost, I was told that labor depended on the job. OK, sounds good. My window was from 1-5 pm. The serviceman arrived at 6:45 pm. ALMOST TWO HOURS LATE & COULD HAVE CARED LESS. He proceeded to tell me that the door hinge needed to be replaced {still not sure if that was really the problem} - After only 10 minute...