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Gadget Universe Complaints & Reviews

Gadget Universe - California, Sylmar / lost item


back on November 11 2008 I ordered item t0267 "automotive wireless back up video", as a gift, the unit do not work, I called Gadget Universe and was told to send it back for a refund. at the time I placed my order (online) I was told that it would be free three day shipping, I received the unit THREE WEEKS LATER and was charged $14.95 for the free shipping. one month after I returned the item I called Gadget Universe and ask about my refund I was told that they we're sorry for the delay, but that I would be receiving a check in three to five days, after another month I called them back to...

Gadget Universe - California, Sylmar / Terrible place


I tried to purchase Gravity-defyer shoes online from Gadget Universe. I purchased the shoes Jan 30, 2009. My order number is W00000080000, I also paid to have them UPS on a three day shipping. After the first week I called the customer service to be told they were changing to a new computer system and the shoes should be shipping that day. The next week no shoes and customer service says they just had inventory so the shoes are shipping today. This went on for two more weeks. The shoes I purchased were on closeout special and the total cost of my order was $86.90. When the shoes finally arrived a...