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Francesca's Bridal Complaints & Reviews

Francesca's Bridal / Terrible experience


Well... It all started in November of 2007, all of the bridesmaids went to Francesca's to order our bridesmaids gowns. I, having just had a baby 6 months prior, new I needed to lose some weight prior to being in my cousins wedding months later. So they measured me, I am a small busted woman, so my chest measured as a "2", Hips were a "14" and waist was a "12", I normally wear an 8, but was still a little heavy from the pregnancy, as mentioned earlier. The girl behind the counter was not only RUDE, but probably anorexic, only weighing about 95 pounds and probably wore a size -2! Which...

Francesca's Bridal - Maryland, Baltimore / Horrible customer service!


I ordered my dress from Francesca’s in June for my early January wedding in Colorado. Francesca wanted me to order a size up from my measurements but I insisted on buying the size the manufacturer’s chart said I should. They told me I would have a fabric swatch within 2-3 weeks, the dress within 3-4 months, and that they would have no trouble shipping everything to me in Colorado with plenty of time for alterations. I needed the fabric swatch to buy shoes to match the dress but when I called 3 weeks later to check on it they said they wouldn’t order the swatch until after...