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First House Financial Complaints & Reviews

First House Financial - California / Misleading

Ci
Jun 02, 2012

Be VERY CAREFUL with this company!!! Very Bad Customer Service. I have been hung up on twice for not understanding what they are saying, either because they don't speak English clearly or they don't understand my problem and just keep saying the same thing over and over again. It cost me $10/mo to receive pre-foreclosure properties. You contact the home-owners and work out a deal that you rent their properties for their mortgage payments, supposedly you will work directly with the lender thru the owner. ( I haven't been able to get that far yet) The website does not work...

First House Financial / wrong information customer service

Di
Aug 09, 2011

I was looking on craigslist for a rental home and found a nice place offered. To be able to see the house I had to go through First House Financial. I called them and they told me I just had to pay one dollar ('trial') fee to make an appointment to look at the house. I called their customer service twice and both times they told me I only had to pay one dollar fee once and that there were no strings attached to it. In found another place to live and didn't think about FHF anymore. Then, one week later I get a $19.95 bill for my account. Turns out that they automatically turn...