SUBMIT A COMPLAINT
Sort by: Date | Popularity

Fireside Bank Complaints & Reviews

Fireside Bank - California, Pleasanton / wage garnishment

Jr
Jan 8, 2012

Just recieved an Earning withholding order from my employer from fireside for the amount of 1294.00 from something they say was entered in court on 12/22/05. I am a single father with two young children with sole custody. I recieve no support and am barely making it. I am going to call tomorrow to see what this is all about and try to work something out. I had thought that you personally had to be served with papers and had to go in front of a judge before anyone can just garnish you wages.

Fireside Bank - California, Pleasanton / DO NOT work with fireside!

Po
Jun 27, 2011

Fireside Bank is extremely rude. All the way down the down, from the customer service representatives, to their managers. You call yourselves customer service? I personally work for a company in MN doing customer service, if I EVER talked to a customer the way they talk to me, I would be fired on the spot. I received a car loan from them back in 2007, and every time I call them to arrange payment they are extremely rude. I've even gone as far as dealing with one specific rep by the name of Chris. I set up payment arrangements with him for a specific date, and had to call him back a week...

Fireside Bank - California, City of Industry / Rude reps - Maria in particular

To
Jan 16, 2011

Wow! There is an endless supply of people with bad experiences with this bank. I too have had bad experiences with them. They kept calling my job, even though I notified them in writing to stop calling 15 times a day. Luckily I have a direct line. But anyone else could have easily gotten fired over this. And then there is a-hole Maria, who doesn't know her head from her ###. She's a jerk, even when I was MAKING THE PAYMENT with her. I felt like telling her, "do you want your f*ckin commission or not, b**ch!" -- But we can all take solace in knowing that these guys are out of...

Fireside Bank / Do not EVER get a loan from them

Lo

I have requested 3 payment history reports. We were late on a few payments due to losing my job, now we were catching up. We paided 2 payments in August, 3 in september.. which should have caught us up plus paid the next one in advance. A week later I get a phone call stating I am 2 payments behind n how do I want to handle this. I paid another payment via money order over the phone. Fireside says they have no record of it, im still 2 payments behind. Im not.. I had requested a payment history back in August to to keep on track. Its now October, I have sent 2 other request via email to a...

Fireside Bank - California / Harassment

La

I recently relocated to another city, had a job all set up. However after I moved in the job fell-through. Now I'm 2 months behind on my car loan with Fireside. I don't have any money coming in and since I quit my previous job I can not collect unemployment. I have borrowed some money to pay my loans even though I don't have any money for food, gas or car insurance, but that's not there problem they say! I have heard that other loan company's will freeze your loan for at least 2 months until you get a job. I'm doing the best I can but I get numerous harassment call...

Fireside Bank - California / Reposession

Ba

I am writing about the traumatizing experience my family had from the repo man from LA Walker Repossession Company, who came to our home last night. First, Fireside Bank would not work with me on any kind of payment arrangements; I could not catch up so I knew they were coming to repossess the vehicle. I had the vehicle parked right here in our complex for ease of recapture, there was no need for him to do what he did. At about 12:30 after midnight last night, the repo man banged on our front door like he was trying to beat it down, very scary and intimidating. When that did not work because...

Fireside Bank - California / Harrassment/Incorrect Billing

Mi

We have been devoted customers by paying for my husbands car through a loan with Fireside Bank. In Feruary my husband was part of the lay offs. We fell behind on 2 payments and quickly paid. We even spoke to a manager who said we were good until Novmeber 25th 2009. We received numerous calls that is we didn't pay today (11/25/09)that they would take the car. If I knew what I'd be dealing with I NEVER would have agreed to sign with such an AWFUL company who ridicules their clients on EVERY phone call. I have never dealt with such RUDE and Uncompassionate people. I feel so ashamed that...

Fireside Bank - California, City of Industry / Rude Customer Service

Dy

BE very careful about buying a car and your loan being sold to Fireside Bank. If you do no have very good credit (due to divorce or what ever), you can still get a car loan at a higher rate, but be careful that they don't sell it to Fireside Bank in City of Industry. There is a current class action suit about this company that you can read about yourself regarding similar issues list here. This Bank uses methods to harass you even if you are a day late. When you are late, they call you and ask for your address and phone number and any other info just to make it inconvenient and painful...

Fireside Bank / REPO

00

THIS BANK IS JUST WRONG... I PURCHASED A VEHICLE APPROXIMATELY 1 YEAR AGO, WHICH JUST HAPPENDED TO BE RECENTLY REPO'D. I ADMITT I MISSED A PAYMENT, HOWEVER THE FOLLOWING MONTH I DOUBLED THE PAYMENT I SENT TO TAKE CARE OF THE BALANCE. I AGAIN MISSED A MONTH AND AGAIN DOUBLED THE NEXT PAYMENT TO TAKE CARE OF THE DEBT. ONCE AGAIN MISSED ONE, HOWEVER DOUBLED THE NEXT TO BRING THE BALANCE CURRENT... WITHOUT ANY NOTICE, I ANSWERED THE DOOR AFTER A "KNOCK, " JUST TO SEE THE VEHICLE ON A TOW TRUCK AND TO BE HANDED A BILL IF I WERE TO WANT THE VEHICLE BACK, AND OF COARSE THE ADDITIONAL 1, 000.00...

Fireside Bank - Indiana / Auto Loan

Pa

My husband and I purchased a Truck in July 08 and the loan was through Fireside Bank Auto. Well he lost his job and we were doing our best to make payments. They are very very rude and inconsiderate people who make you feel like a peice of you know what. They like to threaten people into giving them a payment eventhough you can not make it. They would not work with us at all. We would keep in contact w/ them and they would say okay we need a payment and them being beining rude. They would not have notes of when we called and they lie about everthing. Well, with no notice they came a had out...

Fireside Bank / Harrassment

Ve

I recently switched over from mailing my payment in by check to sending it online through my bank. They are the only creditor I have that doesn't allow direct online payments through their web site. Instead, they provide a link to Western Union in which you must pay to make a transaction. This is 2009 and you'd think that they would provide this most basic service, but considering the way I've been treated they are obviously not concerned with positive customer service. During this transition, a couple of payments arrived a few days late. I take full responsibility because I...

Fireside Bank - California, Pleasanton / Wrongful info.

Va

Sept.12, 2008 I paid my car note with my check. My check was returned weeks later. On Oct.22, 2008 I recd. a call from rep. Ms.Sylva at Fireside bank in reference to my current payment for Oct. I stated to her that I will pay my return check and my current payment on Oct.31. She stated I did not have to pay my returned payment check due to it was put back into my loan. I disputed this with her for another 15 minutes. I told her I do not want this to ruin my credit, she said let her confirm with her supervisor. She returned and said yes, that she was correct and the payment was put back into...

Fireside Bank / Employment

Pr

Fireside Bank laid off many employees last December 3rd, 2007. Over 350 employees with no notice. My husband found out when he was locked out of his computer with a term date. (That was on a Sunday night.) He was pulled into the manager's office saying they have dissolved his position. Which by no coincidence, they were hiring for the same position a few days later. Certain employees began to earn a high salary, the employees earning high salaries were "laid off". They paid health insurance for 3 months then we had to apply for Cobra which was $1200.00 a month. This is a horrible company...

Fireside Bank - California / They Don't Abide by their own Arrangements

La

Although I have had many payment arrangements over the 5 years I paid on this high interest, over priced vehicle, they have always worked with me. Until I am at the last $750, and they have called and demanded the total amount (after I paid $17, 000) or relinquish the van. They said that my previous written agreements is more valid then their verbal phone agreement. Guess all the bad loans this company and others made is finally crashing down around them. Has them a little edgy and finally working on getting some money back. Hu? Bad company. Big ripoff

Fireside Bank - California, Pleasanton / Unprofessionalism and harassment

Va

Today is July 13. I received a call from Fireside at 1:00 p.m. The representative ask my name then proceeded to yell at me with threats of picking up the car. As I have told Fireside, I have done my best to make payments based upon my availability of funds. My car payment is 272.52 per month the previous payment I sent was $300. I am managing the best I can to meet the minimum payment. I am disappointed that Fireside personnel would act in an unprofessional manner such as the yelling and threats that occur today. I will continue to make my payments as stated but will no longer be subject to...

Fireside Bank / Rude workers, harassing customers

Lu

I have financed a car through Fireside Bank... The workers there are rude, they call any number they have and harass people. I gave them my boss phone number and they keep calling him and telling him that, they know that is me. My boss has told them that I do work for him but that the number is not mine.They need to be reviewed by the better business bureau. Harassing people is not right.