Sort by: Date | Popularity Complaints & Reviews / Refund promised but never issued


I ordered Prada shoes from on May 12, 2008 the money was taken out on May 13, 2008. Website says 10 to 12 days to receive item. By June 5, 2008, order was still not received. Using their customers support website, I was told it is in Europe and when they receive it, I will be notified. They did not know when they would receive it, so I cancelled the order. It is now July 17, 2008 and I have not received my money back, but they show it in their website account database. I am not able to contact anyone for follow-up. I have notified my bank, and they are working on it for me. - New Jersey / Never received my shoes


I ordered some gucci sneakers on June11th. it is has been over a month without hearing from them. I don't know what the status of my order is. They don't have a phone number. They told me that I could check the status of mt order with one of their online costumer service reps. I am always being ignored. I am tired of this.