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The good, the bad, and the ugly - discover what customers are saying about eplatinum

Welcome to our customer reviews and complaints page for eplatinum. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with eplatinum.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used eplatinum's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with eplatinum, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with eplatinum. Your feedback is an important part of our community and will help others make informed decisions.

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9:12 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

eplatinum $99.00 charge

While searching for a loan this company pops up promising a potential loan and tricks you into a $99.00 membership fee for marketing a credit card to USA credit on line store for a line of credit of $2500 to buy merchandise at their on line store only. The $99.00 fee is not the only fee. USA credit then charges you $14.00 a month to use this service. All of their products are overpriced and you can get any of it anywhere for half of what they are charging. They claim that they will restore your credit rating but my opinion is that they are making money off of people who are all ready in need of money. I canceled my membership immediately and was not supposed to be charged but they did charge me. Now after 23 days I am still waiting for a refund.

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Lynette Williams
St. Louis, US
Jan 05, 2011 5:27 pm EST

This company debited my bank account in the amounta of $99.00 & $99.49. These charges were not authorized by me. I would like these funds returned to me. I am unaware as to how my bank information was obtained by them.

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dennis parkstone
Wilmington, US
Aug 16, 2010 12:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

eplatinum online group gets peoples account numbers from when people apply for loans and send a fake check for 99.00 to your bank.this was an unauthorized transaction.i need my money back.

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TERESA SEEGARS
Pageland, US
Aug 05, 2010 3:13 pm EDT

I DID NOT ORDER A MEMBERSHIP CARD I WANT MY MONEY DEPOSITS BACK IN MY ACCOUNT IMMEDIATELY AND SO-CALLED MEMBERSHIP TO BE CANCELLED NOW.

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J L JONES
, US
Jul 21, 2010 4:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

they are taking money from my bank account with out my permission they offerd my a payday loan i never recieved any money but they are taking $99.00 out of my account

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Ankhare
Decatur, US
Aug 04, 2011 4:50 pm EDT

I am going through the same experience, my checking account was overdrawn in the amount of $134, so far is not refunded back to me yet, this business is nothing but scam

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Quality Assurance
Uniontown, US
Aug 04, 2011 4:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I work in the Quality Assurance Department at USA Credit. For further assistance regarding this matter, please contact our Member Services Department at [protected], Monday through Friday from 9 a.m. to 4:30 p.m. ET.

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5:24 pm EDT
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eplatinum withdrew money from account

I began filling out an application for a payday loan online BUT I NEVER COMPLETED THE APPLICATION NOR DID I RECEIVE THE LOAN. They took out $99.oo from my account ANYWAY.
Under these circumstances THEY should have NEVER TAKEN THE MONEY OUT OF MY ACCOUNT.
Being that there was NSF in my account the bank returned it to EPlatinum NSF
As a result of this I was charged $45.00 for NSF . (Banks policy)
For something that I DID NOT REQUEST!
EPLATINUM SHOULD PAY THESE CHARGES AS IT WAS THEIR FAULT.

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mystifiedloki
Lawton, US
Jan 26, 2011 5:42 pm EST

I just noticed that I had a check approved in my account for 99.00 and I never authorized anything. I was trying to get a loan and was told I was approved for $1500 two weeks ago, I have never recieved any money and never signed any contracts and come to find out that Eplatinum has charged my account. This is such a scam that they are authorized to take my money when I didn't sign ANYTHING! What a rip off! I've called my bank and filed a fraud report against them. I hope they all burn to the ground!

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SICK,TIRED,&CLOSETOPOSTAL
Orange Park, US
Apr 17, 2010 8:43 pm EDT

WITHDREW MONEY FOR NOTHING!
THE SAME THING HAPPENED TO ME ! I WAS GURANTEED A LOAN, AND RECIEVED NOTHING! BUT THEY SURE TOOK MY MOENY WITHOUT SIGNATURE AND AUTHORIZATION...
TROY (O.P, FL.)

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