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The good, the bad, and the ugly - discover what customers are saying about Enfocus Photography

Welcome to our customer reviews and complaints page for Enfocus Photography. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Enfocus Photography.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Enfocus Photography's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Enfocus Photography, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Enfocus Photography. Your feedback is an important part of our community and will help others make informed decisions.

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11:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Enfocus Photography Didn't live up to their part of the deal

I had contacted this company in May of 2008 to do a fundraiser for my granddaughter who was in baby pageants. Everything seemed on the up and up till we had ordered pictures and payed them money. The packages started at 159.00 and went up. They came to my home in Knoxville, Tn. To do some Glamour shot pictures. We were able to veiw the pictures on a computer and order a package. Well they had told us they were a little behind and that it took 4 to 6 weeks to get the pictures. Well 6 MONTHS later I was still contacting them everyday about were our pictures were. Everyone that I had ask to help us with this fundraiser, to come and get the pictures done was so mad. So I had all this on my mind everyday wondering if we were even going to get our pictures. Every time we would call they would say, We mailed them, I don't know why you haven't received them. They even got run thur the meter stamp wrong and they all went back to Enfocus, It was just a NIGHTMARE. Well We finally received our pictures in late August of 2008 and my daughters pictures looked like they had a big Hickey on her neck and she was so upset. We call Enfocus and they said they would redo the picture to touch up the place on her neck and they would send her another picture that was right. Plus after evey pacakage went out the fundraising group was to receive $5.00 for every package sold. We are still awaiting my daughters picture plus $70.00 in cash and this is March of 2009. Almost a year and we still have not got what we were promised. PLEASE DO NOT GET YOURSELF TIED UP WITH THIS COMPANY, THEY ARE NOT PROFESSIONAL, AND YOU END UP LOOSING IN THE LONG RUN. Thank You so much, Sheila(knoxville grandmother)

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We had an agreement with Enfocus photography to provide a glamour photo session as a fundraiser for our Girl Scout Troop. The agreement was that we would sell coupons to customers and they would provide the photo shoot. Their policy is to send them $5 per coupon sold as a deposit. Their materials state, 'you will receive the $5 back for each sitting...

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