My name is Keith Scott Lillow. On Sunday Sept 9, 2018, I was on the 5 pm flight from Vancouver to Toronto (can't remember the #). I checked 2 boxes of fish and had 1 carry on bag. When I did self checkin at the airport, I paid $39.95 for 1 extra bag(box), as I'm allowed on checked bag for free. When I got home I noticed that I'd been charged $39.95 twice for a total of $79.90. Transactions are [protected] and [protected]. I feel I've been over charged as I was within your baggage policy. I would appreciate and explanation and a refund. Thank you, K Scott Lillow [protected]
My EMCO screen door, even though under a 5 foot overhang and hardly ever gets rained on or snowed on, has deteriorated from the inside out. It is the worst building product on my house and I'm embarrassed to have bought it. EMCO needs to do the right thing and at least give consumers money back on a product that can't even be fixed.