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Elena DX Complaints & Reviews

Elena DX / COMPLAINT NO:7511161

Oct 31, 2011

my IFB washing machine is not working from Friday on 28/10/2011. Then i call to customer care number 080-39004321on 29/10/2011 he gave this booking no:7511161 .After that i call to sri Balaji enterprise ifb service centre in vellore no one not attending phone call i means not responding his landlines no:0416-2242550 Then i call to ifb manager praveen he also not attending my phone call Details of not Responding person: Mr.gopinathan ifb franchis manager vellore mob:9791337744 Mr.praveen ifb manager vellore mob:9965924025 kindly pls accept my complaint FROM: V.F.ZAMEER AHMED.DCT, DEPUTY...

Elena DX / Elena DX purchase - Escalation email


This is regarding the scheme which is available on IFB washing machine. I want some responsible person to answer my concern. Details of Elena DX Challan No - 3701 GR No - 4560 Serial No - 057873 Yesterday, i saw advertisement in TOI of IFB and i called through mobile no (0987603805) at your customer care around 9 AM. I came to know about the offer and price while purchasing IFB washing machine. I would get a kit along with scratch coupon which would be worth 500 to 10000/-. This scratch coupon amount get redeem while purchasing. You can hear my conversation if you record. I am writing what i...