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The good, the bad, and the ugly - discover what customers are saying about Duralast

Welcome to our customer reviews and complaints page for Duralast. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Duralast.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Duralast's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Duralast, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Duralast. Your feedback is an important part of our community and will help others make informed decisions.

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6:58 pm EDT
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I bought brake pads at Autozone on 9/7/23. FOR A 2002 F150.After I already had the one side apart I had to figure out how to use the old clips because there were none with the new pads. I went back on 9/8/23 because there were no metal clips that the brake pads sit in to hold them in place. They told me they don't sell them with the pads unless you buy the...

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12:41 pm EDT

Duralast duralast gold battery h5dlg

Purchased the H5DLG battery from Autozone for replacement on my wife's 2015 Buick Encore. The next day I noticed a spill on my driveway (see picture) and wasn't sure if the old battery had done this or the new one that I had purchased. When my wife got home from work we opened the hood up to inspect and sure enough it was the new leaking from the top vent hole also pictured. We went back to Autozone and thinking that the first was faulty they replaced with another new H5DLG. After coming home from work the next day I inspected the battery as a precaution and wouldn't you know it, this one was also leaking. I do have a mechanical background so I began to sense that maybe the alternator on the car was faulty and overamping the battery so I had her take the car to the Buick dealership to have it checked out - the car checked out good. So back to this battery, I think Duralast has a bad product and I will not be replacing this one with another Duralast, I will be going with another brand as I no longer have trust. I'm not looking for compensation, I am merely passing along a bad experience with the Durlast brand.

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KevinRG
, US
Aug 25, 2017 2:19 pm EDT

Thanks for the post. I just got one today and I'm going to keep an eye out on it just to see if I suffer the same fate.

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1:53 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Quana Hilt and i was in the Auto Zone store on 116th s halsted Monday evening 11/29/2010 and i purchased an alternator and asked the worker if they can charge my battery for me they gave me a hard about doing that for me they told me to come back in 45 minutes to pick it up so i did that but, when i came back to pick it up they would not give it...

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