Sort by: Date | Popularity

Dry Clean Depot Complaints & Reviews

Dry Clean Depot - Michigan / Ruined my dresses


Took an evening dress to be dry cleaned 2 months ago, came back to pick it up and the dress had snags (dress had been only worn once, receipt can prove that date of purchase was a short while before taken to the dry clean depot) and dress buckle was broken. Notified manager, manager stated he will see about getting snags fixed. Notified him if he can fix snags I will buy a new buckle. Did not receive a call back. Called Dry clean depot to check on status and was notified dress ready for pickup. Arrived there and dress was still damaged. Contacted manager and he stated that dress said "dry...

Dry Clean Depot - Michigan, Farmington Hills / Terrible service


I have been going to Dryclean Depot at the Farmington Hills Location in MI for about 2 months now. On my last trip I had given shirts for laundry. Out of the whole order, they have misplaced 6 of my shirts with someone else's and have yet to do anything to find my shirts! I have physically been there 3 times in the last two weeks with no luck in either customer service or getting any status on where my shirts are! I have had NO follow-up from the Owner and the Manager (Taurean) claims that it is not his fault and will take no blame and basically it is not his problem. Is this how customers are...