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Sort by: Date | Popularity Complaints & Reviews / Worst experience ever!!

SusieLJ on Mar 31, 2014

A BUNCH OF CROOKS!!! Whatever you do, do NOT trust this company!! When I was searching for a wedding dress, I found an amazing dress on this site that I absolutely loved & couldn't find anything remotely like it in the bridal shops around here. The price was about $250. I thought it was a good deal. When the dress arrived, it did not resemble the picture online. The beading on the front was COMPLETELY different & the rouching cut off straight across the dress instead of tapering down the sides (like the picture), and the chiffon layer had NUMEROUS snags in it!! To top it all off, the... / Nightmare prom dress

dowfour on Mar 29, 2014

My daughter came to me with a dress from a website that she absolutely loved and wanted for prom. Wanting to please, her I placed the order online per the instructions on the website for custom tailoring and paid the expedited shipping I was instructed to pay (had to pay more later). This dress arrived and my daughter was so disappointed and devastated by the product that was delivered. Not only was this dress of poor quality and poorly sewn, it did not fit!!! I have had a horrible experience with this company from start to finish. I have been haggling for three weeks with them. The dre... / Order prom dress paid and never recieve dress

rosa w. bell on Apr 30, 2013

Payment was made on April 15, 2013, was told delivery will be in by May 1, 2013. track# 20120415170615754785 Tuesday, April 30, 2013 8:22 AM show no tracking. Only shows only processing. phone# show+ 1-518-282-4411, There is no answer. Sn: 58936190-000-08-11-9, Unit 4, 7/F Brightway Tower, Kowloon, HK - Florida / Failed to Deliver

badshopper on Apr 4, 2013

This is a complete scam. Do not buy anything from them. Ordered a wedding dress that did not arrive in time for the wedding. Paid extra for rush service. Customer service was terrible and I don't think the person reading the emails speaks english very well. I wish I had done better research. / POOR customer service, can only email them and i don't think they really read my emails

Bairone on Jan 4, 2013

POOR customer service, can only email them and i don't think they really read my emails. cant tell for the dress yet but they ship with UPS and don't provide you with much information. i cant have my package to be held/reschedule the delivery/change the address because i dont have a particular package number and after 3 times of asking them to call the company to help me with this (i'm out of the country for the holidays) they told me to do it myself even though i told them i needed a specific number. / The dress is the ugliest, tackiest, poorly made thing I have ever seen

Pormeike on Dec 19, 2012

Please do not buy ANYTHING from this scam website. I bought a $200 dress and paid to have it express delivered only to have the dress arrive late. The dress is the ugliest, tackiest, poorly made thing I have ever seen. NOTHING like what was displayed in the pictures on their website. I have emailed them 6 times, in four weeks requesting a refund - explaining that the dress was not like in the picture and that it arrived late. I have received no reply. / Fraudulent business operating scams

Dufale on Nov 28, 2012

This is a huge scam, i am just moreso angry that i did not research it to see customers flagging their disappointment and flagging this as a scammed site. The dresses they send you are NOT like those advertised in the picture. they stole those pictures off of other sites and what they send you is a cheaply made dress that is falling apart, has stiching tearing and pulls (like you caught the material on something) all over it. i ordered a very expensive dress for a company gala and when i received it, i could not believe what i was looking at. it looked like a 3rd grade arts and crafts project... / Please please don't buy from this company

Oakizze on Nov 6, 2012

Please please don't buy from this company. I thought all the reviews could have been a one off and it really isnt. i ordered 3 dresses two evening gowns and a wedding dress for a friend who was having a wedding on a budget, what a mistake! i paid for faster shipping as i was travelling for the wedding and wanted to take them with me, i kept starting a chat online everyday to make sure it is all on track and eveytime i got promised its all going to be ok, erm NOT! i asked to see pics of the dresses before they sent them. one of the dresses that was meant to be an aqua colour organza dre... / I bought my wedding dress from dreamprom and it was the WORST possible mistake

Otukke on Jun 26, 2012

I bought my wedding dress from dreamprom and it was the WORST possible mistake. The dress I ordered online, did not have any beading and was suppose to be made from cotton voile. What arrived at my home was covered with cheap plastic iridescent beads, huge plastic silver rhinestones, not to mention all this beading (that I didn't want) wasn't sewn on properly so the bead were falling off. The lace applique was shredding and tearing off. The dress material was polyester and was smelling of toxic fumes, cigarettes and food. This dress price was $225. I have been writing to them for...