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Down to Earth Gunite
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Down to Earth Gunite
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www.extremegunite.com
www.extremegunite.com

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3.7 9 Reviews

Down to Earth Gunite Complaints Summary

6 Resolved
3 Unresolved
Our verdict: With a good resolution rate, Down to Earth Gunite generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Down to Earth Gunite reviews & complaints 9

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B
11:37 pm EDT

Down to Earth Gunite Crook

I can testify against Richard McDonald and Brian Skeen as cameras Gary netwall he messed up as well Fairway pools they scammed us I am willing to testify against anyone Richard McDonald or Brian Skeen they're both Crooks they're hurting people and we have to stop them I have very much inside information that I will give [protected] if you are a government agency please call me I have no problem testifying against them

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1:43 pm EST
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Down to Earth Gunite Rip Off

Ryan Sexton, Boca Raton 20

UnfinishedPools
completly sepearate from Down To Earth Gunite Pools. Of course he fails to mention that he "employs" Eddie Johnson. Hogan Concrete Cutting is located at the Down To Earth Gunite Pools premises. Staff from Down To Earth Gunite Pools answer the phones. He sells and advertises the exact same pool that Down To Earth Gunite Pools sold.

Ryan Sexton, Boca Raton

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Update by Ryan Sexton, Boca Raton
Jan 08, 2013 1:34 pm EST

DO NOT GIVE THIS COMPANY YOUR MONEY! They are terrible, they will steal your money and never finish your pool. Beware of Down To Earth Gunite Pools. The better business bureau gave them an "F"

We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

By Ryan Sexton, Boca Rtaon

Update by Ryan Sexton, Boca Raton
Jan 08, 2013 1:41 pm EST

Ryan Sexton, Boca Raton

If these pool people cared about their customers and intended to finish ALL of our pools, wouldn't you think they would have told us what was going on from the beginning and reassured us continuously that they intended to finish? That's what I'd do if I cared about my company's reputation. If YOU didn't call them, they wouldn't call you. As they sit back and count the money we gave them... It's like the thief coming to your front door and you handing them your tv, your jewelry, your digital camera... your check written to DTEGP...
We signed our contract 5/29/08 for them to excavate and build a new swimming pool. They started excavating 7/7/08. Everything was going smoothly up until they were paid the second to last check where we had the gunite, plumbing, tile and coping. We did not and still do not have the deck or pavers, the diamond brite, the equipment and no electrical hookup. Coincidentally many (most? all?) of us have given 95% of the money to them. Is anybody in the 'just gave them a deposit' stage? Maybe RA Milner's in on it too. That's why Rodney so nicely offered to give us an estimate to finish. What's Milner's company name? Maybe we need to also point blame in another direction. Relinquishing the permit when there were all those pools to finish... You're heartless too Mr Milner. If anyone is in Palm Beach County, please send me an email!

Ryan Sexton, Boca Raton

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4:47 pm EST
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Down to Earth Gunite Fraud

By Ryan Sexton, Boca Raton

Mr Hogan, I recently read your post and wish to make the following comments:
Understandably people are confused...Your pool company now resides in the location formerly known as Down to Earth Gunite Pools. Your ad now covers the billboard formerly advertising Down to Earth Gunite Pools. the ad is identical only the name has been changed. Edward Johnson's staff is still answering phones in your pool office, in fact, the phone number is the same one given to us months ago by an employee of Down to Earth Gunite Pools. And lastly, your company took out an identical ad in the Clipper Magazine as previously listed by Down to Earth Gunite Pools LLC, listing the same address and phone number. As you can see, it is easy for former Down to Earth Gunite customers to be confused. It is unfortunate that your reputation is under scrutiny due to these mitigating factors. However, you state that you are an honorable businessman. I would LOVE to have an honorable businessman finish our pool. Perhaps by having Edward Johnson on site at your location, this would enable you to strike a deal with Eddie on kicking back some of our money to complete our pool. I am sure any other former Down to Earth Pool customer would jump at the chance for Eddie to make this right for them in some small way. If you are interested I would welcome your response. I would be happy to publicly inform everyone of the final results.

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Lynda
Palm Beach Gardens, US
Feb 23, 2009 5:29 pm EST

It has been brought to my attention that everyone who has been scammed out of money by this company need to get together and file a formal criminal complaint at their County Sherriffs Department, this complaint must be filed as a GROUP of individuals for the Sherriffs Police to take this seriously and start a fraud investigation. This may be the only way to get him out of business. We have spoken to an attorney...either we go after this company (Eddie & Robert) as a class action...at a fraction of the cost to each of us individually...or we opt to do it on our own...either way there is no guarantee of restitution...but we can place liens! Keep in mind there is a statute of limitations on fraud...so time is NOT on our side. Get in touch with me if you are interested. Also check out Down to Earth Gunite on the topix website

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7:56 pm EST
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Down to Earth Gunite Took our $ & won't come back & They lie

If these pool people cared about their customers and intended to finish ALL of our pools, wouldn't you think they would have told us what was going on from the beginning and reassured us continuously that they intended to finish? That's what I'd do if I cared about my company's reputation. If YOU didn't call them, they wouldn't call you. As they sit back and count the money we gave them... It's like the thief coming to your front door and you handing them your tv, your jewelry, your digital camera... your check written to DTEGP...
We signed our contract 5/29/08 for them to excavate and build a new swimming pool. They started excavating 7/7/08. Everything was going smoothly up until they were paid the second to last check where we had the gunite, plumbing, tile and coping. We did not and still do not have the deck or pavers, the diamond brite, the equipment and no electrical hookup. Coincidentally many (most? all?) of us have given 95% of the money to them. Is anybody in the 'just gave them a deposit' stage? Maybe RA Milner's in on it too. That's why Rodney so nicely offered to give us an estimate to finish. What's Milner's company name? Maybe we need to also point blame in another direction. Relinquishing the permit when there were all those pools to finish... You're heartless too Mr Milner. If anyone is in Palm Beach County, please send me an email!

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5:43 pm EST
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Down to Earth Gunite rip off your money,never finish work

this soo...called company rip off 20.000 dollars from me, when they came to my house they say they will have build a very beatiful pool they took all my money and they have not answer any of my phone calls I have a concrete shell with some tiles and a plumbing conections and a unfinish waterfall for about 8 months now, if there is somebody else out there with the same problem please call to my cell [protected] I will receive any phone calls because this has to finish I wich to sue this guys once and for all and pay me all the money left to finish my pool.

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Barry
Boca Raton, US
Feb 24, 2009 7:46 pm EST

Our lawyer sent this letter to their registered agent and also to their address in Lantana. (Florida Statutes 489.126). It makes the matter criminal and not civil, and in our situation forced Down To Earth pools to re-commence work on our pool.

Dear Mr.:

Please be advised that I am writing on behalf of Mrs. and Mr. and their recent dispute regarding the construction of their pool.
.
The have paid the majority of the contract price for the construction of their pool. It has been over XX weeks that work has ceased on this project. Pursuant to Florida Statutes 489.126, we are hereby notifying Down to Earth Gunite Pools, LLC. that the monies paid were in excess of the work performed and the contractor must re-commence construction within thirty (30) days of mailing of the notification.

Please be advised that we are also mailing this notification to the address listed on the contract as per the statute.

Should Down to Earth Gunite Pools, LLC. fail to re-commence construction, then, a referral will be made to the appropriate authorities pursuant to Florida Statutes 489.126 (4).

Thank you for your prompt attention to this matter.

Very truly yours,

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2:33 pm EST
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Down to Earth Gunite Abandonment/Fraud

We signed a new pool construction contract with Down to Earth Gunite in August 2008. To date, (6 months and counting) we have a concrete shell with tile on the edge and pavers lining the top...that's it! We have no plumbing or plumbing supplies, no Diamond Brite finish, no pavers or patio, no heater, no electical, no chlorinator, no vaccuum, no cover, and no response from Down to Earth. We have made formal complaints to every available Palm Beach County and State of Florida organization. An investigation is pending against Robert Milner (Guarantor) and Eddie Johnson sales rep and owner of Down to Earth Gunite Pools and Extreme Excavating. I advise everyone who has had a problem with this company to complain to the Department of Proffesional Regulation and Licensing Bureau. It seems Down to Earth Gunite's " MO" (mode of operation) is to write up the contract stating large amounts of money are to be paid upon specific stages of construction. They install about 2, 000 worth of materials and labor and you pay about 22, 000 according to the contract. They fail to bring supplies and materials as they skip around the construction process to get contract payouts. Once you begin to call requesting when they will be there to complete the next phase, you get the proverbial run around. Employees are well trained to lie directly to the customer and promise dates of construction which NEVER take place.Eventually, they ignore your phone calls...and lastly, their response is "sue us". They have made no attempt to make this right for us. Their employees are now answering the phones at Hogan Concrete Cutting...whose offices are located at Down to Earth Gunite's Ft Lauderdale Showroom address. (Interestingly, Hogan Concrete Cutting is now running the identical pool ad, listing the identical address and phone number as Down to Earth Gunite Pools had run in the past) I urge everyone to contact the Department of Proffesional Regulation and Licensing Bureau. I am of the understanding that there are currently 60 pools open under Down to Earth Gunite..SO...look at it this way...if he scammed 20, 0000 from each open pool...it would leave him a profit of...1, 200, 000 That's over ONE MILLION folks! Not a bad profit margin! I understand Eddie Johnson has lost his pool contractor license under the name of Down to Earth Gunite Pools...BEWARE of any other company he may be involved with! If anyone is interested in joining together for a class action lawsuit or perhaps a visit with WPBF news...please come forward.

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army
, US
Feb 23, 2009 4:32 pm EST
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If anyone has made payment either at DTEG location in Ft. Lauderdale or in broward/ft. lauderdale county please conact me ASAP at:

RippedOffNFLA@gmail.com

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army
, US
Feb 20, 2009 3:44 pm EST
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I am interested in speaking with you - check your email here on this site

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1:34 pm EST
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Down to Earth Gunite pool construction

start a pool and quit and never finished the job have t pay another company to complete my pool at an additional expense they demanded i pay them in full before they would finish the job

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Update by diane
Dec 16, 2008 1:31 pm EST

finish all but final inspection of pool left it withou diamond bright or plaster as paid in full and never returned to the job to complete = now i must pay another company to finish the job for these scam artists

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army
, US
Feb 23, 2009 4:32 pm EST
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If anyone has made payment either at DTEG location in Ft. Lauderdale or in broward/ft. lauderdale county please conact me ASAP at:

RippedOffNFLA@gmail.com

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A
army
, US
Dec 17, 2008 3:07 pm EST
Verified customer This comment was posted by a verified customer. Learn more

If anyone out there is still experiencing problems with Down to Earth Gunite Pools. Please email me your information - I need as much information you can formward. What stage your in, how much money they have taken and all your info.

Help is on the way!

RippedOffnFla@gmail.com

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2:45 pm EST
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Down to Earth Gunite FRAUD, STEELING MONEY

DO NOT GIVE THIS COMPANY YOUR MONEY! They are terrible, they will steal your money and never finish your pool. Beware of Down To Earth Gunite Pools. The better business bureau gave them an "F"

We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

http://www.seflorida.bbb.org/BusinessReport.aspx?CompanyID=92009342

Read full review of Down to Earth Gunite and 1 comment
Update by army
Dec 08, 2008 2:47 pm EST

I completely agree

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Concerned
Pompano Beach, US
Feb 20, 2009 4:23 pm EST

Now doing business as Hogan Concrete Cutting. Watch ou for these guys.They will take your money and not complete your pool.

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11:08 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Down to Earth Gunite - Fraud, Dishonest, Filing false documentation, failure to complete work and taking money

This company has comitted fraud by working under a dead man's license, failure to complete work, fraud, taking money for work that was not completed. Seeking others to come forward and start class action suite. Do not use Down to Earth Gunite pools or Extreme Gunite.

Read full review of Down to Earth Gunite and 42 comments
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(954) 585-6199

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www.extremegunite.com

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