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Destination Maternity Complaints & Reviews

Destination Maternity - Massachusetts, Wrentham / Store Manager's behavior at Destination Maternity Wrentham Village Premium outlets, MA

Nov 22, 2014

Extremely bad experience with the Store Manager. Went on 11/22/2014 around 2:00 PM over the exchange of 2 pairs of similar pajamas that did not turn out to be good quality after first wash. Talked to the staff on 21st and explained the situation first. She discussed with her manager and called us over with the 2 pair of pajamas and receipt. The manager's behavior was very rude and unacceptable. Thats fine if she does not want to exchange them if its against their policy. But the way she dealt with us was nothing less than harassment. She entered into argument with my husband after...

Destination Maternity - Louisiana, Metairie / Credit Card Fraud/Misuse


On April 5, 2010 I went to the Destination Maternity shop on the corner of 17th St. and Causeway Blvd. in Metairie LA with my granddaughter, who is pregnant. I purchased some items, that totaled $99.99 with my HSBC credit card. At no time were we asked or notified of any subscription to a magazine called Parenting Magazine. I had been warned by a friend to not fill out any cards, etc. while in this store, because she had this same situation happen to her. So I had warned my granddaughter as well. A few weeks after the store visit, my granddaughter received a Parenting magazine at her home...

Destination Maternity - Missouri, Saint Louis / Unauthorized charges - NEVER SHOP THERE


I use to shop Destination Maternity about once every two weeks to a month. I WILL NEVER SHOP THERE AGAIN. I made a purchase last week. Today I went to check my bank account and there was a $20.00 charge to a Parenting Magazine in my debit account. I never gave authorization of this charge or indicated that I wanted a subscription to the parenting magazine. I called Destination Maternity and the sales clerk was very well-scripted when it came to this issue…so I know I am not the only one this has happened to. She said that this happened because I did not hit the cancel button when I made...

Destination Maternity - California, Roseville / Rude Manager w/ confusing policy


Be aware just because the clerk tells you if you have a gift receipt that the recipient can return items after 10 days, doesn't mean that it will be honored. I bought over 400.00 in clothing for my daughter-in-law. She needed to return 2 items. She was told by the clerk that even with the gift receipt, an exchange would not be honored. She asked to speak to the manager and was told the same thing a little more rudely. Even in these times, giving good customer service doesn't seem to be a big deal for them. I will not be shopping there again.

Destination Maternity - New Jersey, Cherry Hill / Horrible Store Clerk


Instead of re-explaining my recent experience at this store, here is the letter I had to send to them: To Whom it May Concern: On Saturday, January 24, 2009, I went to your Cherry Hill store location to exchange a couple items and received the remaining dollar amount in the form of merchandise credit. The clerk who waited on me explained to me the terms of the merchandise credit, that I should treat it like cash and should it get lost or stolen there will be no replacements. I proceeded to initial the receipt as I fully understood these terms and she put my new items in the bag and handed me...