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DBuys.com Complaints & Reviews

DBuys.com - New York, Brooklyn / Fraud, deception, lies

Mr

Canon 5d Mark ll ***BUYERS BEWARE*** DBuys.com misleads and lies about selling Canon USA Cameras. DBUYS.com are NOT authorized CANON dealers. DBUYS.com sell Gray market cameras with NO Canon WARRANTY cards even after specifying with the sales people and their customer service people that you want to buy a USA Canon Camera & USA Canon Warranty. Once you have the camera and realize the scam, they will promise to send warranty cards, to prolong the return time period and then charge re-stocking fees or deny returns with RMA. They have my $3600. I have no Warranty and its not covered by Canon...

DBuys.com / Poor communication and huge delay in shipping!

Ti

I placed my order on first Monday of October, then called their customer service on tuesday morning. Spoke with a polite gentlemen, he informed me that my order was processed and at my request he put it on rush delivery, because i needed it for saturday. He assured me that i would get it by that time. On top of that i paid extra fifty dollars for 3-2 days delivery. This time period was reasonable to me because the company is located in brooklin NYC and i live in NY as well. I figured it should be only couple days for UPS or USPS to deliver it. Come friday, no package. I called them on monday...