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DBS Complaints & Reviews

DBS / Account/Billing Practices

Av
Mar 17, 2016

DBS Financial closed/transferred my account after paying 38 months of payments on a 36 month loan and still demanding additional fees. Will not provide documents. Transunion & Equifax credit report shows account has been closed with a $0. balance; Reflects 38 payments on a 36 month loan. Demanding more money to release title. Not willing to provide documentation. Manager "Todd" & Gracie, are extremely rude and not willing to help in any way. Acct# 0000xxxxxx. Opened 9/2012 - closed 11/2015. Paid over $11, 000. for a $2, 500. car. That's my fault! Needed a car to get to work. How can...

DBS / Held my $40,000 for a week without follow up

Di

I wanted to open a corporate bank account with DBS so this customer service officer gave me the set of application forms to fill. When i got back to my office to present the documents to my boss, we realise that that bugger gave me 1 page short and i had to go down to get the form again cause the bank won't accept photocopied paper under certain printer resolution. *roll eyes* I had to make an appointment with the bank to process the application form. Waiting time was approximately 3-4 hours. During the meeting, i submitted the completed forms together with $40, 000 cheque to the lady...