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Daltile Corp Complaints & Reviews

Daltile Corp / Poor color control

Ro
Oct 20, 2011

We ordered glass tiles from Daltile for our kitchen. We picked the color on the basis of a sample box. The tiles that were delivered came from a different lot and had a color that was quite different from the sample box with the same color labels. Unfortunately the contractor installed them before we could catch the error, and we were out several thousand dollars for the material and labor. Either their quality control is lousy or they accidentally packed "olive oil" (GR08) in boxes labeled "Cream Soda" (GR18). Lessons learned: - open every box of tiles to check the color - check that every box...

Daltile Corp / color matching in glass tile

Ro
Sep 01, 2011

We ordered glass tiles from Daltile for our kitchen. We picked the color on the basis of a sample box. The tiles that were delivered came from a different lot and had a color that was quite different from the sample box with the same color labels. Unfortunately the contractor installed them before we could catch the error, and we were out several thousand dollars for the material and labor. Either their quality control is lousy or they accidentally packed "olive oil" (GR08) in boxes labeled "Cream Soda" (GR18). Lessons learned: - open every box of tiles to check the color - check that every box...

Daltile Corp / Bad quality

Th
May 24, 2011

I ordered 90 cases of Continental Slate Persian gold tile 18X18. The tiles are terrible quality. I am a paraplegic and postponed surgery to get the tile from a single run. While we were installing there were glue spots from where the cases were glued together. There were other spots which looked similar. When we started to clean tile after installation the majority of the spots would not come off. They are actually drips from glazing sprayers. These sprayers were clogged causing a very uneven application of glaze. Some tile seen to have none after grouting and cleaning. This problem did not...