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The good, the bad, and the ugly - discover what customers are saying about Cross Ocean Electronic Co., Ltd

Welcome to our customer reviews and complaints page for Cross Ocean Electronic Co., Ltd. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Cross Ocean Electronic Co., Ltd.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Cross Ocean Electronic Co., Ltd's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Cross Ocean Electronic Co., Ltd, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Cross Ocean Electronic Co., Ltd. Your feedback is an important part of our community and will help others make informed decisions.

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J
10:56 am EDT

Cross Ocean Electronic Co., Ltd ridgid drill battery charger

I ordered the charger online - and I did not know they were in Hong Kong as well. I waited 10 days for the charger and when it came, it was a mess - I knew it was refurbished but this thing looked like it came out of a dumpster. Plugged it in and tried numerous batteries, including a brand new one and the charger did not work.

The charger was purchased on July 22 and arrived at our place on August 2.
I reached out the Cross Ocean Electronics on August 6 stating I would like a replacement and did hear back from them in a few days stating they would replace it. They assured me they would replace it and I would not need to return the one that did not work.

I got an email on August 15, stating it was just sent out and it will take 5 - 12 days to deliver! ARE YOU KIDDING ME? After screwing around this long, I would have purchased a new one from Home Depot!

BUYER BEWARE!

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R
7:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Cross Ocean Electronic Co., Ltd phone battery

Hi
I ordered a lithium-polymer battery (expensive) and I got a lithium-ion battery (cheap).
I did not get the bill. The quality of the battery is very poor. I got the battery after two months (they promised 10% less for being late - It was a lie). It is sent from China. The price difference between batteries is about 100%.
For a company it is not a problem. Selina just apologizes and promises discount - only.
The company CROSS OCEAN ELECTRONIC CO., LTD is a big crook. Don't keep his word!
They are scammers.
! AVOID AND DO NOT BUY!

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M
1:02 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased (2) digital camera batteries on July 19, 2018. After realizing that this company was located in Hong Kong, I requested them to please cancel the order because I needed the batteries, in a timely fashion. I got no response from them for 5 days and when they finally did respond, they told me that the item was shipped out already and that I would...

Read full review of Cross Ocean Electronic Co., Ltd and 18 comments

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