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The good, the bad, and the ugly - discover what customers are saying about Crefco Financial Group

Welcome to our customer reviews and complaints page for Crefco Financial Group . We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Crefco Financial Group .

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Crefco Financial Group 's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Crefco Financial Group , or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Crefco Financial Group . Your feedback is an important part of our community and will help others make informed decisions.

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R
5:21 pm EDT

Crefco Financial Group Poor service on mortgage documentation

I have been involved with CREFCO as the lender on two of my real estate sales. They are by far the worst lender I have ever worked with. They have an almost daily time line sent to all people involved in the deal, which sounds like a great idea. The problem is that they don't stick to what they put in the timeline. The first deal we had took an extra 6 weeks to close, over what they had told the buyer up front. The second one is now about a week past the closing date (which they agreed was conservative) and the buyer is having to pay $50 per day to the seller (bank) for delayed closing. At this point they have asked for additional documentation from the buyer, which he could have provided earlier, but they didn't ask for it. This is a well qualified buyer, so what they are doing is just harassment. It has cost him a great deal more than it should have to make this deal. At this point, I believe he is going back to the drawing board and is just going to abandon all of the fees they have soaked him out of, and go to another -local this time- lender. 2 months, and no end in sight.

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C
6:39 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Incorrect company complaints... I am the president of CREFCO Financial Group and have not provided any services, or processed any loans, to any of the customers referring complaints of CREFCO Financial Group. My company is an Ohio based company that is not currently licensed to service any other states outside of the state of Ohio. My company is being...

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5:39 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company was my first experience with getting a home loan. I should have shopped around but was in a hurry to move on a house. They stated to me on the phone and through email that the whole process from acceptance of offer from seller to final closing was 45 days. We are over a month past that now and still no end in sight. I should mention it was a...

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