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Computer Repair Service Complaints & Reviews

Computer Repair Service / Bait & Switch

Su
Mar 21, 2014

Problem 1. "Kyle" (don't know if that is his real name) of Geeks on Site told me for picture recovery off my one-year old Samsung computer, $25 for house visit, $100 for one hour labor, and if that is not successful they would take my computer to their office and run a deep scan. If they did a deep scan, the flat rate would be $198. Kyle told me this in two or more phone conversations. Well, they did a deep scan on my computer and charged me $450. I told the repairman that it was supposed to be $198. I called the company and ended up getting charged $300. Bait & Switch. Problem 2. Kyle told...

Computer Repair Service - Colorado, Colorado Springs Yellow Pages / Cost, Rip Off, No Returned calls

Ci
May 11, 2011

This company is actually in DENVER but listed in Colo Spgs yellow pages! They charged hundreds of dollars, hundreds for virus removal! They "told" me they contacted McAfee about my virus BUT WOULD NOT provide a phone # nor proof they did indeed make the call! Stopped returning my calls re: the correct #'s to contact the persons they spoke to at McAfee nor the proof they really did speak to them! Advised that I needed a $10 security program that was actually $30 on top of what I'd already paid them! The representative NEVER provided his name & again stopped returning my calls after he...