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Clear Internet Complaints & Reviews Sorted by Most Reviews

Clear Internet / Bad product and customer service

Cl
Clear Ripoff on Jun 19, 2012

I found about clear through a commercial around Oct 2011. At the time my wife worked from home and i had just bought my Ipad. The whole 4G service plan sounded like the best thing ever since she could use the wireless modem at home while i take my Ipad on the road using the small wireless device (apollo??). I pulled the trigger and started my trail period. Within the first 2 days we realized that the modem was not compatible with my wife's work equipment. Plus, the "4G" service was extremely horrible! I even took it to work with me to see if it would work elsewhere yet no luck. I called...

Clear Internet / Connectivity

Wn
WN3UCA on May 23, 2011

Told me the connection was at my end and would have to pay a third party "Microsoft or The Geek Squad" for a additional charge. Could never get me connected. They sent me 2 new modems and stated they would be free, only to find out that they didn't work either and they charged my account a tax charge of 3.82 for each USB Modem. Have been with for over a year and all of a sudden from 5/18 PM to 5/23 AM I could not connect. It kept searching for network then tried to connect for over a minute, then would start searching all over again. My wife has same HP Laptop and has not used her computer...

Clear Internet / Service

DO NOT GET CLEAR INTERNET...IT IS SLOWER THAN DIAL UP IF YOU CAN EVEN GET A SIGNAL!!! After 7 months of phone calls to tech support 2 modems and being told to sit by the south facing window if that is where I get a signal (If I moved 5 feet from the window - no service), I called and canceled. That is when I was told that I have to pay $40.00 per device for a restocking fee. I have the wireless router and the air card so $80.00 to return products that do not work. To add injury to insult, the CSR said I should have talked to him earlier and he would have sent someone to my house to fix the...