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City 2 City Van Lines Complaints & Reviews

City 2 City Van Lines - New York, White Plains / Deceitful and Unprofessional


I was given a date, a time and a total moving cost. The only thing that was right was the date. The movers were supposed to be there at 9am. They didn't get there until 10am. Finally, the 4 movers came, (only 3 actually worked, which is ok), but the "Boss" and driver was horrible. He came in and asked me about the cost of the move. When I told him, he said it would be an additional $300. He said the price quoted was much too low and that a mistake was made. He said he could move my things for the quoted price but he could only take certain things. The additional boxes and packing that I...

City 2 City Van Lines / Moving scam

The owner of the company came to my apartment, looked around at the size of my apartment and my furniture and gave me an estimate of how long it would take. At the time I was impressed by this personal and "hands-on" approach and care for my move. The owner then recommended to me based on the size of my apartment what size truck, crew, etc. The contract I signed was based on that hourly estimate after feeling some level of assurance from the owner as he sat in my living room. However, on the morning of the move, it took more than double that time for the job to be complete! They started at...