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Choice Privileges Rewards Complaints & Reviews

Choice Privileges Rewards / Failure to give rewards and recognize points and member numbers

Vm
Aug 24, 2016

I have stayed at 'choice Privilege hotels' numerous times. Each time I check in I have asked that I be credited with my points etc. I have been told- We don't find anything under your name. I have called this company who is suposed to offer the rewards (as in the 50.00) for staying 3 times in a certain amount of time. They say:' we are experiencing a heavy volume of calls - call back at a later date! Finally I got a desk clerk at the Burlington Co 'Quality Inn' that called [protected] and held for 45 minutes! Then talked to a person named Miguel - she told him that I had 3 member number...

Choice Privileges Rewards - California, Ontario / No points awarded

No
Nov 15, 2014

I made a hotel reservation on ChoiceHotels.com, and reserved a night with a Stay and Fly Package. Here is exactly what is says on the website. Rate Program: PPKFLY Rate - This rate is eligible for Choice Privileges® points. Package: Stay and Fly Package Leave your car with us for longer and save I never received my points though. I submitted a webform requesting my missing points, and I was sent an email saying that the stay was ineligible for points. One email reply and another webform later, I decided to call. The first lady was nice enough, but simply told me that the stay wa...