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The good, the bad, and the ugly - discover what customers are saying about Cexio

Welcome to our customer reviews and complaints page for Cexio. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Cexio.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Cexio's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Cexio, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Cexio. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
Y
4:55 pm EST

Cexio account blocked, money disappeared

user id111459317
I registered at cex.io, visa card was verified.
14.12.17 I invested ~300$. screenshot of bank transactions attached.
24.12.17 I had 460 and bought ripples. I made screenshot of Transaction history and logged out.
25.12.17 I'm not able to login as website is rejecting my login. At the begining it was rejecting my 2FA, after some time I've got login failed issues, so I cant get to the 2fa code check screen..
At the same time I have access to my account via cex.io app, I see all transactions history, but as every body knows cex.io didn't included money withdrawals history to the app (now I understand why) so I cant prove I didnt withdraw money.
So my balance is completely zero, nothing!

Sent request to support cex.io - no reply.

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ComplaintsBoard
R
10:09 pm EST

Cexio can not login my account

CEX.IO I have not been able to log into my account starting. According to CEX.IO it is due to lack of activity and can not get any response as how to solve the problem. It has been 4 months in unsuccessful trying to communication with CEX.IO. An ideas as how to contact CEX.IO directly or is there a legal pathway to do so.

Richard Anchorage, Alaska

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