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CentralR Complaints & Reviews

CentralR / Reservation system

Unfortunately I made a mistake and reservation through CentralR. During the reservation they say, that they take a deposit, and that the hotel will require one nights sum in case of cancellation. As I took a look at the small print, there is said, that deposit is non-refundable. And as I looked the pages of hotel, there is sais, that in case of cancelltaion, the hotel takes the amount of one night only, if the reservation is cancelled before one day of arriving. So if I cancel centralR will take the deposit and it may take tha price of one cancelled night too. Don't ever use CentralR...

CentralR / Don't use to make reservations!


Planning a trip to Europe? DON'T use to make reservations. I reserved a hotel in Lisbon back in January 2008 for a trip in June 2008. I was sent a confirmation number indicating a cancellation policy of 24 hours before the visit. The hotel later received awful reviews from travelers... dirty sheets and bad food. Only when I cancelled the reservation, was I informed that centralR had charged my credit card $32.70 Euro, or about $50 bucks. Unlike Expedia or a more reputable service, they don't give you a receipt for this deposit or put on your confirmation email that they...