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Carpet Cleaning Complaints & Reviews

Carpet Cleaning - Kentucky / Didn't finish job ran off

Mar 4, 2013

Lonnie Cook is a dishonest business man. I hired him to buff and redo some hardwood floors for me along with cleaning and stretching carpets. He talked a good game but I really believe he has no idea what he is doing when it comes to wood floors. My floors had some minor scratches from my dog and since we are putting our house up for sale wanted the floors looking good. What I have right now after Lonnie and his crew finished with them would make you cry. He came in on Friday morning and within 3 hours buffed and waxed my hard wood floors. When I fianlly came home to see the work he was gone...

Carpet Cleaning - Florida, Seminole / water damage to our wood floors

Jun 7, 2011

On April 1, 2011 Etheridge Carpet and Tile came to our house to clean four rooms of carpet, clean furniture and the tile in our kitchen and baths. We were using a gift certificate we bid on at a charity fundraiser. Mr. Etheridge cleaned all the carpeting and furniture and was working on the kitchen tile when we saw his hose had sprung a leak and water was pouring over our dining room wood floor. Water had spread throughout the dining room. By the time he removed all of his hoses and all of the items out the front door we now had additional water damage in the foyer. At his request we have snet...

Carpet Cleaning - Florida, ft lauderdale / abusive behavior/damage/theft


company advertised 2 rooms and hallway for 59.99.Iscdeuled an appointment for wed june 17. 2009; employee showed up did not identify himself; after looking over areas to be treated he began to complain and began using abusive language ; i was frightened by his verbal abuse ; he left; i contacted company was given an apology; i rescheduled for today june 22, 2009;three men or should i say i man and 2 youths very scruffy looking; one immediantly started spraying a chemical solution on part of my rug and a spot on tile in my bathroom; older man tried a switch and bait attempting tohave me pay...

Carpet Cleaning - Georgia / Late and Used Only Water to Clean


Do NOT use this company! I had a TERRIBLE experience with Whiskaway Cleaning! I was looking for a cheap carper cleaner and definitely picked the wrong company. They said they would arrive between 2 and 4 PM. After no proactive updates from them, the guy showed up at 5:30 PM. He barely spoke after providing his name. He very quickly surveyed the empty house and then started cleaning. While I was checking out the truck mounted equipment, I noticed that the cleaning solution was not leaving the jug to mix with the hot water and inquired to see if the equipment was not working properly. The guy...

Carpet Cleaning - Ontario, Ottawa / Carpet ruined


On July 18th, 2008, 3 carpets, all wool, were picked up from my appartment, to be returned in no later than 10 days, it was more than 4 weeks and then they had been steamed clean and they look bad... one of them more than the others was returned that day and returned to me yesterday, September 19th --- the rug in completely ruined. Every one knows that wood rugs should be dried cleaned, they told me they had steamed clean... the rug has chrunk and is completely ruined. This was an expensive rug, and I was the fool to trust your cleaning services. I think that now I will have to spend some $800...