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The good, the bad, and the ugly - discover what customers are saying about CardMember Services

Welcome to our customer reviews and complaints page for CardMember Services. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with CardMember Services.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used CardMember Services's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with CardMember Services, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with CardMember Services. Your feedback is an important part of our community and will help others make informed decisions.

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B
3:35 pm EDT

CardMember Services Bank reliacard

Saying I made 20 transactions from ATM, 10 transactions point of sales, 2 transactions with teller withdrawals which I don't have this card at all today 8/19/2021 updated transaction limits 7168 and called us bank reliacard. Mailed out August 4, 2021. Wanting me to contact the number on the back of the card I don't even have, I need this taken care of right away

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A
11:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I continuously get calls from this company and always ask to be removed from their list. Today I pressed 2 for more information and a male with a heavy accent answered. The recording said it was about my Chase interest rate, which I have my mortgage through. When he answered he said it's about lowering interest on my credit card. I told him I don't have a...

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2:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

They called posing that they could reduce the interest rate on my card debt. They got one card number from me and the last 4 of my SS and they told me the balances and when I last made a payment. Then they started asking for the other card info which I shared. They promised to issue a new card with all the balances on the credit cards at 0%. They claimed...

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11:54 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Automated call today from what came up a local number (the big city I live near). Recorded voice said I could transfer current credit card debt to a 0% balance. I pushed a "9" to talk to a rep--I've gotten balance transfer offers in the past with a teaser rate of 0%, so I figured this is one of them. I asked how long the rate lasts. The woman said "until...

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11:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Over the years I have received at lease 200 calls from these scammers. I purchased a hand held, pump type air horn and used it in an attempt to scare the geese out of my yard. It didn't work on the geese so I decided to try it on telemarketers. I don't know if it works on telemarketers or not but after receiving that blast in his ear, he probably won't be...

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2:45 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I am sick an tired of receiving calls from this company I have even gone so far as to tell them that If I could find out who was doing it id take out a warrant on them.I have also told them repeatedly that we are on the national do not call list ...but none of that has done any Good..I have also contacted the North Carolina Attorney General's Office and...

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9:14 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

They won't stop calling. I asked to be taken off the list. Tom Fuller, the CEO, explained to me that I requested these phone calls. He said that since he is a financial institution he gets to call me all he wants…took a breath and said "it sucks doesn't it?". Is this the state of our laws today?

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9:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

I receive a call from this company on a regular basis. The first part of the call is automated & it says it's, "Rachel from Cardmember Services." You have an option to press a number to speak to a representative. I have done that 3 times & when I ask them who they are trying to locate at this number, they hang up on me. Twice I asked them to take me off...

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12:24 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have received over 200 calls from card member services. The recorded message goes something like "hello, this is Rachel" Would you like lower credit card interest rates as low as 6.9%. If so press this number or press this number to be placed on our do not call list. I found a website that seems to be their...

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