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The Canadian Pharmacy
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3.2 54 Reviews

The Canadian Pharmacy Complaints Summary

30 Resolved
24 Unresolved
Our verdict: While The Canadian Pharmacy has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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The Canadian Pharmacy reviews & complaints 54

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5:50 am EDT

The Canadian Pharmacy Repeat calls a few times a day, every day

The phone caller ID says spam, Canadian pharmacy, so I don’t want it to ring I answer and then immediately hang up, but that does not stop them from calling me right back. When I do answer I finally ask to be taken off their calling list, the indian guy insisted that I ask them to call me often, which is a lie, haven’t bought anything from them in years. Too many numbers to block. Once I have ask to stop, then I got upset and told him I’m tired of all these call, they started calling me more often. 3-4 times a day, It’s always the same guy also. He is harassing me big time. I’m going to use a lot of time online to ruin their buisness as much as possible since I’m retired and have the time, the pills are old, and not effective anymore, there’s reasons why I do not buy from them. This is war. If the calls do not stop, the bad reviews from every review site will grow to hundreds.

Desired outcome: Stop the calls, stop to zero calls!

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David Zimmer
, US
Oct 13, 2022 11:20 am EDT

We at TheCanadianPharmacy.com sympathize with all customers who are inundated with nuisance marketing calls from “CanadianPharmacy”. Our staff members have personally received these annoying eMail solicitations!

Our owner and President has been interviewed about this annoying issue several times in the past. One commentary can be found here. https://www.canadianbusiness.com/companies-and-industries/canadian-online-pharmacies-battle-their-evil-twins/

The prevalence of ROGUE pharmacies underscores the importance of dealing with licensed, legitimate pharmacies like TheCanadianPharmacy.com. Licenced Canadian pharmacies do not make unsolicited telephone calls or send SPAM emails.

We encourage all customers to be cautions when buying from an online pharmacy. Please see our Safe Buying Guide, found here. https://www.thecanadianpharmacy.com/safely-buying-prescription-drugs-online/

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9:48 am EDT
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The Canadian Pharmacy Order from Spain

I bough throug their website, or at least identicall, but theier customer service says that it is not their web, and that the don't have my money. I sent them a copy of the banl payment, but they even did't confirm if they received the money or not, only answers like a bot. Answering anly what the want, but not all what I ask.

See screencapture, please if anybody recognize that or can help, will be much appreciated. I will notify this as FRAUD in police station and VISA company.

Bets regards

Desired outcome: Please Refund

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David Zimmer
, US
Apr 04, 2022 10:17 am EDT

Hello Nico,

The attached communication and purchase has NOT been made from TheCanadianPharmacy (TCP). TCP does not sell Viagra (Professional). I am not aware that there is such a product. The manufacturer, to my knowledge, does not make a "Professional" version of Viagra. Also, TCP does not accept VISA payments.

I would encourage you to despite this transaction with your Visa card provider as it seems you have ordered from a fraudulent company. This is not uncommon in the online "pharmacy" industry. You need to be careful from whom you order! Please review the following:

https://archive.canadianbusiness.com/companies-and-industries/canadian-online-pharmacies-battle-their-evil-twins/

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8:50 am EST
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The Canadian Pharmacy Attitude towards recovering addict

I'm a methadone patient and I live in a smaller city outside of Edmonton Alberta. I've had nothing but grief trying to get my perception filled without feeling like I'm doing something wrong. It has been a real problem with ever single pharmacy I've had my prescription filled at. I recently changed pharmacies because of my dose being messed with. I've been on the same dose for five years , so I my body can tell when I don't have the right amount in my system and for two months I was experiencing dope sickness ( withdrawal) so I changed pharmacies yet again. At the next pharmacy I was made to wait a hour before I was given my prescription on both of the last two time's I was there. (Aspen pharmacy on Sherwood drive and lake land road ) The owner , sunny Lo is one of the most dishonest people I have ever met. He will lie and make up stories to make it your fault and not his incompetence.

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David Zimmer
, US
Apr 01, 2022 2:19 pm EDT

Hello Recovering Addict,

We do hope you find a professional pharmacy to fill your prescription. We have never offered methadone and we are 100% sure you have not reached out to us in the past.

Is The Canadian Pharmacy legit?

Our verdict: Complaints Board's detailed analysis reveals The Canadian Pharmacy as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with The Canadian Pharmacy, thereby safeguarding their personal and financial interests.

The Canadian Pharmacy earns 12% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of The Canadian Pharmacy shows a critical trust level at 12%. Avoid for personal and financial safety.

Exercise caution when using thecanadianpharmacy.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

The Canadian Pharmacy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to The Canadian Pharmacy. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for The Canadian Pharmacy. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • The age of The Canadian Pharmacy's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Thecanadianpharmacy.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
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7:54 am EDT
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The Canadian Pharmacy Nuisance phone calls emails

I am sick of your constant phone calls and spam email
I have asked on numerous occasions for all my details be removed but you keep calling from multiple numbers
I don't want anything from you and when i tell the caller they hang up but have the audacity to call again later
So are you all that thick you can't take a very simple sentence, i don't want anything from you

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8:23 am EDT

The Canadian Pharmacy Harrasment

My name us alessandro carrozza stop harrassing me i don't want ri receive any more phone calls and emails. Im going crazy and is not even possible to block your number because you keep using new numbers.

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4:39 pm EDT
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The Canadian Pharmacy Have called me 10 times a week for 6 years

These [censored]. If I knew where they were calling from I'd hire someone to wax them.
I've never bought anything and refuse to ever buy anything from these jerkoffs.
They call me to be rude, call choice names and are sarcastic as hell. What do they think Im going to buy ? Or are they just bored ? I don't actually gaf what they want. If they were standing here in front of me I'd rip their tougues out. That's my feelings about the [censored]ing Canadian Pharmacy.

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David Zimmer
, US
Oct 13, 2022 11:20 am EDT

We at TheCanadianPharmacy.com sympathize with all customers who are inundated with nuisance marketing calls from “CanadianPharmacy”. Our staff members have personally received these annoying eMail solicitations!

Our owner and President has been interviewed about this annoying issue several times in the past. One commentary can be found here. https://www.canadianbusiness.com/companies-and-industries/canadian-online-pharmacies-battle-their-evil-twins/

The prevalence of ROGUE pharmacies underscores the importance of dealing with licensed, legitimate pharmacies like TheCanadianPharmacy.com. Licenced Canadian pharmacies do not make unsolicited telephone calls or send SPAM emails.

We encourage all customers to be cautions when buying from an online pharmacy. Please see our Safe Buying Guide, found here. https://www.thecanadianpharmacy.com/safely-buying-prescription-drugs-online/

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12:15 pm EDT
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The Canadian Pharmacy want me to buy more product

They call my house phone business phone and cell phone at least twice daily wanting me to buy more medication. Even though I scream and cuss and tell them to stop calling they tell me they wont stop no matter what. I have told them for over 8 years the product they are selling is no good and to stop harrassing me at work. I do not have time or patience to deal with them while im trying to work

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2:54 pm EDT

The Canadian Pharmacy Abuse marketing of viagra

Sales people claiming to work for Canadian Pharmacy have been calling for months.

They call 2-3 times a day, I have told them that if I need it I will call them.

They insist on calling. Their calls apparently are from India or Pakistan, because their accent.

They use hacked numbers. I know it because I have called back to the caller IDs, Some of them reported their phones have been hacked and being used to call all over the Unites States.

Today they insulted me in both English and Spanish. I decided to take action and called my telephone provider magicjack.

They did nothing but suggest to write you and change my number.

These are the hacked phone numbers:

[protected]; [protected]; [protected]; [protected]; [protected]; [protected]; and [protected]

I wish you could help.

Regards

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David Zimmer
, US
Mar 14, 2022 10:20 am EDT

We at TheCanadianPharmacy.com sympathize with all customers who are inundated with nuisance marketing calls from “CanadianPharmacy”.

Our staff members have personally received these annoying eMail solicitations!

Our owner and President has been interviewed about this annoying issue several times in the past. One commentary can be found here.

https://www.canadianbusiness.com/companies-and-industries/canadian-online-pharmacies-battle-their-evil-twins/

The prevalence of ROGUE pharmacies underscores the importance of dealing with licensed, legitimate pharmacies like TheCanadianPharmacy.com.

Licenced Canadian pharmacies do not make unsolicited telephone calls or send SPAM emails.

We encourage all customers to be cautions when buying from an online pharmacy. Please see our Safe Buying Guide, found here.

https://www.thecanadianpharmacy.com/safely-buying-prescription-drugs-online/

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4:48 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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The Canadian Pharmacy has left an official reply on this complaint.

The Canadian Pharmacy they call me from different numbers 3-4 times a day, I keep blocking the numbers

Calling 3-4 Times a day from all. Different numbers from all over
This has been going on for 4 years now, I once ordered from them and it was China made the drug was NO Good who knows what was in it !?
I have asked to be removed from the list to Zero avail
This is very disturbing all day everyday I can't even answers my phone sometimes cause it's from Canadian Pharmacy
I just want them to Stop already, please Help !

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3:32 am EDT
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The Canadian Pharmacy hi

I sent in an order for Cialis weeks ago for about 250 dollars but so far nothing received and I have sent 3 emails to Canadian Pharmacy but no replies received so far. Tried the toll free number but says this number does not exist ! Have you gone into liquidation ?
I have in the past bought many Cialis tablets from the Canadian Pharmacy and had no problem whatsoever. Is this company still operating if not then the website should be deleted. I would appreciate some sort of reply

Yours faithfully
Roger D. Spong

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3:25 am EDT
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The Canadian Pharmacy phone solicitation

I have never purchased anything from this company, yet they call every day and have done so for ten years. They use revolving phone number identifiers, so I can't block them. Calls are 24 hours a day, seven days a week, 365 days a year for TEN YEARS. The operation doesn't appear to be Canadian at all, the voices of solicitors sound like Indian. What they do should put them in prison.

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3:25 pm EDT
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The Canadian Pharmacy unwanted phone call

I, have receive over 30 t0 40 phone call a week from this company. I will be at work, Church anywhere they call from so many different number I can not keep up with them. I am not suppose to get these call at work and I told them but they still call and harassed me every day of the week and weekend. So I am asking for help before I loose my job over this type of stuff.

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2:36 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

The Canadian Pharmacy - Harassment with phone calls

For the past three years I receive around 5 to 10 calls a month from Canadian Pharmacy asking my to purchase a subscription. They have called me from multiple different phone numbers from all over the U.S. I have asked multiple times for them to please remove my name and to stop calling. Canadian Pharmacy simply doesn't care. To add on with the phone call...

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3:15 pm EST
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The Canadian Pharmacy - Harassing phone calls

Over the past 3 years, I have received over 700 phone calls from more than 25 phone numbers from this Canadian Online Pharmacy. Every time they call, I tell them to take me off the list - only to hang up and literally - within the hour - get yet another phone call from the same "said" company from a different phone number. Today, the number I was called...

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10:33 am EDT
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The Canadian Pharmacy Repeated calls

I have repeatedly asked to be removed from their call list, but they keep calling. Calls stop for awhile and then start again.

This time the number was [protected]. Their address is shown on the photo, taken from their website: www.rxmednet.com. They are located in Birmingham, United Kingdom and Latvia, so there is nothing Canadian about them. They barely speak English.

I suggest we all start calling them back all day long until they get the message that we don't what their calls or the products.

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Disappoitment
San Fr, US
Sep 26, 2012 10:36 am EDT

FTC Please help US Citizens by finding and prosecuting these harassing phone calls!

D
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Disappoitment
San Fr, US
Sep 26, 2012 10:35 am EDT

I am also being harassed had to purchase smart limits for my mobile phone. No I don't want any Canadian pharmacy products thank you!

This jerks keep calling and will not remove the number from their list I with the FTC could do something about the calls. Here are the numbers they are using.

1 [protected]
2 [protected]
3 [protected]
4 [protected]
5 [protected]

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7:30 am EDT
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The Canadian Pharmacy deceptive spamming

These loathsome swine send emails that LOOK like something else.

Today I received something that appeared to come from

"[protected]@amazon.com"

Here is the message:

Dear Customer,

Your order has been successfully canceled. For your reference, here's a summary of your order:

You just canceled order [protected] placed on May 2, 2012.

Status: CANCELED

_____________________________________________________________________

1 "Transitional"; 2004, Second Edition
By: Branwen Bailey

Sold by: Amazon.com LLC

But if you click on the "details" link, you get taken to the mycanadianpharmacy website.

I've been getting notices from the POST OFFICE, from "your youtube submission has been accepted" from United Parcel Service about packages they want to deliver-- and everything takes me to the pharmacy. This goes beyond spam- it's deceptive and should be illegal. Please put them out of business!

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verquvo order paid for not mailed
Porter, OK, US
May 13, 2023 3:20 am EDT
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order 3 months of verquvo at 799.94 on 4/24/23 order number 4115415. My bank account was charged 799.94 on 4/26/23. After numerous chats and telephone calls, my prescription is NOT mailed. Keep hearing 24 to 48 hours and will be mailed, but have heard that for days.

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3:21 pm EST
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The Canadian Pharmacy Poor Service/Refund Complaint

Ordered flagyl through Canadian Pharmacy and paid by credit card. The cost ($60) was withdrawn from my account within 4 days. I also paid add'l for expedited/courier service ($15.00) so now we're talking about $75 total. A month and three different tracking numbers and re-orders later, I still don't have my order nor a refund that I have requested more than five times. The repeated responses to my requests has been "once the package arrives, refuse it and we will refund your money." My concern, what if the package NEVER arrives, am I out of my $75? I'm glad I paid for courier service which requires a signature so at least I will have proof of its undelivered status. How and who can you contact about this business and their shady practices? Be cautious when ordering through Canadian Pharmacy... As a matter of fact, just don't order through them at all...

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10:04 pm EDT
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The Canadian Pharmacy Prescription

I called them to ask what they needed to fill a prescription for antihistamine, said I was going to my Doctor Monday and needed to know.
They immediately wanted me to sign in and register my Credit Card, even though I had no prescription to fax them. They said I would
immediately be charged, BUT the information would be there so my prescription would be quickly filled and sent. As soon as they told
me they wanted my CC #, BEFORE I even faxed them the prescription... I knew! Scammers! Stay away!

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3:55 pm EDT
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The Canadian Pharmacy Generic Niagra (Nizagara) is worthless

Ordered a small amount of generic viagra to test the product before buying more. Glad I did. Package arrived a little late but OK - product in professional looking foiling and plastic. It came from India and the package looked like it had been wrapped by a 4-year-old.

Normally with real viagra I only need about a 1/4 tablet and found that a whole 100 mg tab is way too much for me. Took the "Nizagora" (sildenafil citrate) - a 1/4 tab, no effect - 1/2 tab, no effect - 1 full tab, still no effect. I don't know what it really is, but it sure as heck isn't viagra. - - Now after seeing some of these writeups, I'm going to check my credit card bills very carefully. Since they pretend to be Canadian, I hope someone goes after them.

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8:15 pm EDT
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The Canadian Pharmacy CONSTANT CALLING / PROFANITY

I don't know if this is the right place to write. I am constantly getting harrassing phone call from a company out of canada wanting to sell me medicine. I've continued to tell them to stop calling to no avail. Now the company call an uses profanity over the phone and call three or four times a day. The phone number on my caller id is [protected]. I would like it to stop. I don't understand why when I say I am not interrested in their product, they don't take no for an answer. Please help. I am not sure what the company name is because when the call i've told them no thank you.

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zastrow
zastrow
Mattoon, US
Apr 30, 2011 4:20 am EDT

Maybe typing in all caps will help the company hear you.

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