Bulkfoods
reviews and complaints

I gotta say, I've been using Bulkfoods.com for a while now. I first made a big order way back in 2009, and just recently I made another order with similar items. I gotta say, the food is still the same as it was back then. It's not exactly the most enjoyable food, but I keep it on my shelves in foodsaver airtight bags just in case of emergencies.

I decided to try some of the gluten free fruit and nuts cereal and fruit granola that I ordered recently, and let me tell you, it was not good. It all tasted like crap. I even noticed sulfur dioxide in one of them (blah!). And don't even get me started on the chicken soup base. That thing had enough salt to choke a horse! I don't know what the folks at Bulkfoods.com were thinking when they made that, but it was horrendously bad. I ended up throwing it straight into the trash. What a waste of $5.00.

Overall, I gotta say, I'm not too impressed with Bulkfoods.com. The food is just not up to par, and some of the products are downright terrible. I don't know if the folks running this company have a low IQ or what, but they really need to step up their game if they want to keep customers coming back.

I was a bit hesitant to order from BulkFoods.com at first because of all the bad reviews I read online. But I decided to give them a chance and I'm so glad I did! My experience with them has been SUPER great. The only thing that I found a bit confusing was the website when it came to adding my billing and delivery addresses. I can see how some people might have had their orders shipped to the wrong address because of this. However, I was pleasantly surprised when a representative from BulkFoods called me to verify my shipping address before they processed my first order. That was a really nice touch and it made me feel like they cared about getting my order right.

I've ordered from BulkFoods several times now and the quality of their products has always been top-notch. I've never had any issues with the freshness or quality of anything I've ordered. And let me tell you, their $5.00 shipping on any weight order is an absolute steal! You can order up to 50 lbs and have it shipped for just $5.00, and it's 2-day shipping! That's amazing!

I know that there are a lot of negative reviews out there about BulkFoods, but I really think that people should give them a chance. My experience with them has been nothing but positive, and I think that they offer some really great products at really great prices. So don't let the negative reviews scare you off. Give BulkFoods a try and see for yourself how great they are!

I gotta say, this website is pretty great. I've ordered from them more than 10 times and never had a problem. The BBB website even rates them an "A"! They've got all kinds of stuff for sale, like chia seeds, millet, and amaranth by the pound, whole nutmeg, fossil shell flour, and goji berries. I like to get dried fruit to add to my kombucha brew, and let me tell you, it's good stuff!

If you're a fan of spices, this is the place for you. They've got every spice you could ever need. I even got a 5lb bag of cayenne to spray on my garden pests! They also have organic dried fruits and grains, dried beans, and old fashioned ribbon candy. I'm particularly fond of their organic evaporated cane juice sugar. I bet this would be a great place for a bakery to get their goods.

I've never had to contact customer service, but I've never had any issues with my orders. So, in my book, they're A+! I guess I just got lucky with this site. If you're looking for quality bulk foods, give them a try. You won't be disappointed!

I recently made my first purchase from Bulkfoods.com and I must say, it was a great experience. I ordered seven different products in September 2019, all of which were one pound quantities of raw nuts and dried fruit. The website was a bit tricky to navigate, but I was able to place my order without any major issues.

After placing my order, I stumbled upon some negative reviews of the website and began to worry that I might encounter some problems. I usually read through reviews before making any purchases, so I felt a bit foolish for not doing so this time around.

However, my worries were quickly put to rest when my order arrived just two days later. Each item was carefully packaged in heavy plastic bags that were sealed tightly with resealable openings. I weighed each bag individually on my kitchen scale and was pleased to find that they all weighed between 16.3 and 16.4 ounces.

I then opened each bag and took a whiff of the contents. I was especially concerned about the freshness of the nuts, but they all smelled and tasted great. I was relieved to find that everything was in perfect condition.

I use these products to make my own trail mix, and I was thrilled to find that I saved about $2 per pound compared to what I would have paid for pre-mixed trail mix at my local grocery store.

Overall, I had a great experience with Bulkfoods.com and would definitely recommend it to others. The website may be a bit clunky, but the quality of the products and the speedy delivery more than make up for it.

So, I recently bought a bag of cashews from Bulkfoods.com and I must say, I was quite excited to try them out. I had been craving something to munch on and decided to go for these cashews instead of meat. When I got home, I opened up the bag and started eating them. As I was munching away, I happened to glance at the bag and noticed that they were imported from places like Vietnam and India. Now, I'm not one to judge, but I do know that these countries have been known to add illegal chemicals to their produce.

This got me thinking, so I decided to check out the Bulkfoods website to see if I could find any information on their products. Unfortunately, I couldn't find much, so I started reading things like the terms and conditions. And that's when I saw it, in small print on the website: "THESE PRODUCTS CONTAIN CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS AND REPRODUCTIVE HARM."

What the heck?!

As I was reading this, I started feeling unwell and a bit itchy. It was like my body was reacting to the chemicals in the cashews. I couldn't believe it. It was like Bulkfoods just cares about making money and not about providing real, healthy food products like they advertise. It's a shame, really.

So, my advice to you all is to stay aware and do your research before buying anything from Bulkfoods.com or any other similar websites. It definitely pays off in the long run.

I've been a loyal customer of Bulkfoods.com for over a decade now, and I must say, they never disappoint. My first purchase was dehydrated onions and garlic, and since then, I've been hooked. The French peanuts are a must-try, and my spouse loves them too. I always stock up on items that are hard to find elsewhere, and Bulkfoods.com offers them at a better price.

Living in a humid area, I've had to learn how to store my food properly. I dry can a quart of French peanuts with my seal a meal and oxyzorbs to keep them fresh and crunchy. I avoid ordering chicken base as it tends to be too salty for my taste. Salt is their primary flavoring preservative, just like bullion cubes.

I mostly order vegetables like onions, garlic, potatoes, bell peppers, celery, and coconut milk. My spouse is a fan of Jordan Almonds, and I make sure to order them regularly. However, I've learned that fresh nuts like walnuts, cashews, almonds, peanuts, or pecans cannot be stored in their bags in a kitchen cupboard. The oil in these nuts will go rancid, and they will become a loss on my part, not the supplier's. So, I make sure to store them properly to avoid any wastage.

Bulkfoods.com has always been reliable, and I've never had any issues with shipment or payment. I appreciate their excellent customer service and the quality of their products. I will continue to order from them and recommend them to anyone looking for quality food products at an affordable price. Thank you, Bulkfoods.com, for being a trusted supplier for over a decade.

I recently had an experience with Bulkfoods.com that left me feeling frustrated and disappointed. I had placed an order for some food items, and provided the correct shipping information. However, when the order was processed, it was sent to the wrong address. I immediately contacted Bulkfoods.com to ask if they could intercept the order before it shipped, but was told that they were closing for the day and couldn't help me until the next day.

The next day, I followed up with an email explaining the situation and asking for the order to be corrected before it was shipped to the wrong address. However, I received an email back from Bulkfoods.com stating that they would not be able to fix the problem without me paying an additional fee. I was frustrated and disappointed, and asked for the order to be cancelled and my money refunded. However, they refused to do so.

After doing some research, I discovered that my experience was not unique. Many other customers have had similar issues with Bulkfoods.com, and have filed complaints with the Better Business Bureau. It seems that Bulkfoods.com is callous, unresponsive, unhelpful, and incompetent.

If you're thinking about ordering from Bulkfoods.com, I would strongly recommend doing your research first. Look up reviews and complaints, and make sure you're comfortable with the level of service you can expect. While I can't speak for everyone, my experience with Bulkfoods.com was not a positive one, and I would caution others to be careful when dealing with this company.

I recently stumbled upon Bulkfoods.com while searching for a reliable source to purchase jack fruit and herbs. As a retired chef, I take pride in everything I cook and have been following a plant-based diet for over three years now. Unfortunately, none of the outlets in my current location offer jack fruit, and I have been using canned young jack fruit, always draining off the liquid beforehand.

However, since discovering Bulkfoods.com, I have been able to order four pounds of jack fruit and three one-pound bags of assorted herbs in bulk. I was excited to try out their products and see how they compared to what I had been using before.

Firstly, let's talk about the jack fruit. I must admit, I was a bit skeptical about what it really was and how it would taste. I have made three separate vegan dishes using the jack fruit since it arrived, and unfortunately, I have not been able to get past the overpowering, unpleasant flavor that seems to bully its way through no matter how much seasoning, liquid, or cooking I use.

I even tried experimenting with it today by cooking up a small batch of olive oil using Bulkfoods.com's garlic and onion product, along with salt and tomato paste. However, no matter how much I purposely over-salted and over-seasoned the dish, the final taste was always that pungent, overpowering flavor that I just can't seem to describe.

Initially, I separated the original bag of jack fruit into smaller, half-pound ziplock bags and froze the lot. However, as of ten minutes ago, I have tossed all the frozen bags in the trash.

As for the assorted herbs, I have been quite pleased with them. They have added a nice flavor to my dishes, and I appreciate being able to buy them in bulk. Overall, I would say that my experience with Bulkfoods.com has been a bit of a mixed bag. While I was disappointed with the jack fruit, I was pleased with the herbs and the convenience of being able to buy in bulk.

I recently had a phone call with someone from Bulkfoods.com and I have to say, I was not impressed. The person I spoke with was very insistent that they could not disclose the country of origin for their products, citing "higher authority" as the reason. This was concerning to me, as I have previously made large purchases from their product line and have always based my decisions on where the items came from. However, after doing some research, I have learned that products from China have the potential to be contaminated with heavy metals and pesticides, among other things. It seems that I am not alone in my concerns, as others have also reported difficulty in obtaining information about the source of Bulkfoods.com's products.

In addition to my concerns about the source of their products, I have also noticed a decline in the quality of their packing and shipping. Other reviewers have reported similar issues, including items that arrived damaged or with a strange odor. I personally experienced this with some of their dehydrated fruits, which had a strong smell of SO2 when I opened them. I also agree with Cheryl M.'s assessment of their soup base and beef/chicken (soy) bullion, which had a very unpleasant flavor.

Overall, I am disappointed with my experience with Bulkfoods.com and will be looking for other sources for similar foods. While it may cost more to know the source of what I am putting into my body, I believe it is worth it for my health and peace of mind.

I recently decided to give Bulkfoods.com a try and placed an order for some organic buckwheat. However, I was disappointed to find that my order had not arrived even after a week and a half had passed. To make matters worse, I did not receive any order confirmation or status updates from the company during this time. When I tried to log into my online account using the password I had created during my first order, I was unable to do so. Even after clicking on the 'Forgot Password' link and requesting a reset link, I never received an email with the link.

Frustrated with the lack of communication and service, I decided to call the customer service number provided on the website. I spoke to a representative named Crystal, who did not even apologize for the inconvenience caused. She informed me that the order had not been sent because they were out of stock, almost two weeks after I had placed the order. To make matters worse, the order was not due to be filled for another week! I explained to Crystal that I had not received any email regarding my order from the company at all. I immediately cancelled the order and requested a refund. I also asked for a reference number for the refund, given the lack of confirmation of any transaction with the business. However, Crystal informed me that the woman who handled refunds was too busy to process it that day.

The apathy of this company towards customer satisfaction is quite apparent. It seems that they do not care about small orders and do not provide any level of customer service or acknowledgement of the inconvenience caused by their laziness and misrepresentation. I would advise potential customers to be cautious and buy at their own risk.

This company is not good. They sent me candy sticks that were broken and they wouldn't take them back. They said they have a policy for returns but they wouldn't let me return the damaged candy. I told them that the candy was already broken when it arrived, but they didn't want to give me my money back or do anything to help me. I tried calling them on the phone, but nobody seemed to know what was happening. It seems like they're just a bunch of kids working in a garage. Be careful if you decide to buy from them!

I bought some stuff from Bulkfoods.com, including powdered spinach, powdered kale, and dried orange peels. The spinach and kale powders were kinda light, not like the other ones I got from other places or made myself. I put them in a container and started coughing, which was weird. When I tried using them for baking, they didn't taste good at all. The orange peel bag was ripped when it arrived, and customer service was a pain to deal with.

I recently made a purchase on Bulkfoods.com for a 5 pound bag of seasoning. Unfortunately, when it arrived, I noticed that the packaging was not up to par. The seasoning was shipped in a flimsy plastic envelope that had a small hole in it, about the size of a pea. As a result, a significant amount of the seasoning had leaked out during transit, leaving me with less than the full 5 pounds that I had ordered.

To make matters worse, when I reached out to the company to request a refund, I was disappointed with their response. Although my invoice had indicated that I had paid $18.00 for the seasoning, including shipping, the company only refunded me $1.88. They did not refund any of the $8.50 that I had paid for shipping, which I felt was unfair given the poor quality of the packaging.

As I thought more about the situation, I became concerned that the hole in the packaging could have allowed contaminants to enter the bag, potentially compromising the quality of the seasoning. I reached out to Bulkfoods.com again to request a full refund, but unfortunately, they have not responded to my request.

Overall, I was disappointed with my experience with Bulkfoods.com. While I appreciate the convenience of being able to order bulk items online, I expect that the company will take appropriate measures to ensure that their products are shipped safely and securely. In this case, the poor quality of the packaging and the lack of response from the company have left me feeling frustrated and dissatisfied with my purchase.

I recently made a purchase of 5 pounds of Brazil Nuts from Bulk Foods. Unfortunately, I was quite disappointed with the quality of the product. The nuts were completely rancid and not fit for consumption. I attempted to contact the company via email to inquire about returning the product, but I was unable to locate the customer service page on their website. I also tried calling the phone number provided, but no one ever answered. It seems that the only way to get their attention is by placing an order, but I would strongly advise against doing so. In my experience, their customer service is the worst I have ever encountered.

I have been a loyal customer of Bulkfoods.com for many years and have spent a significant amount of money on their products. However, my recent experience with them has left me extremely disappointed and frustrated.

On two separate occasions, my credit card was charged twice for the same order. When I contacted their customer service team, they were unhelpful and refused to issue a refund or even send the items I had ordered. To make matters worse, they were extremely rude and condescending throughout the entire ordeal.

As a result of their poor customer service and lack of accountability, I am now out hundreds of dollars that are being held up in a web of their bull$#*!. I am considering filing a lawsuit against them and will definitely be taking my business elsewhere.

It is unacceptable for a company to treat their customers in such a disrespectful and unprofessional manner. I urge anyone considering doing business with Bulkfoods.com to think twice and consider other options. Trust me, you don't want to deal with the headache and frustration that I have experienced.

I've gotta say, I've had some mixed experiences with Bulkfoods.com. On the one hand, I've ordered from them before and been pretty happy with the nuts and seeds I got. But then, in February of 2017, things took a turn for the worse. I ordered some Spanish peanuts and cashews, and when I opened the box, there was a really strong off-smell. Not good. I opened up one of the 5-pound bags of peanuts (I got three of 'em), and it just didn't taste right. So, I called up Bulkfoods to complain, and they told me to email them with my concerns. I did that, but I never heard back from them. I tried emailing again, but still no response. I was really disappointed, because I had to throw everything away.

After that experience, I decided to switch over to nutsdotcom. I haven't had any issues with them so far, and their products seem to be of really good quality. I'm not sure if I'll ever go back to Bulkfoods, to be honest. It's a shame, because I had some good experiences with them in the past, but that last order really left a bad taste in my mouth (literally and figuratively).

I just ordered 5 lbs. of pumpkin seeds from Bulkfoods.com and I gotta say, their prices are unbeatable! As a first-time buyer, I was thrilled to find such a great deal. However, I quickly realized that there might be a reason for their low prices. When I received my package, I immediately weighed the plastic bag that the seeds came in and to my surprise, it only weighed 4 lbs. That's a whole pound less than what I thought I was getting! That's a whopping 20% less than what I paid for!

I was pretty disappointed, but I decided to reach out to the company to see if they could rectify the situation. Unfortunately, I haven't heard back from them yet. So, if you're planning on ordering from Bulkfoods.com, make sure you weigh your order when you receive it. You might be surprised at what you find.

Despite my disappointment, I have to say that the pumpkin seeds themselves were of good quality. They tasted fresh and were perfect for snacking. I just wish that I had received the full 5 lbs. that I paid for.

Overall, I would recommend Bulkfoods.com for their great prices, but be aware that you might not receive the full amount that you ordered. It's a bit of a gamble, but if you're willing to take the risk, you might just find a great deal.

I recently made a purchase from Bulkfoods.com for 5 pounds of organic raisins. Unfortunately, when the package arrived, I was disappointed to find that it was infested with worms. This was not the quality I was expecting and I was quite upset about it. I reached out to their customer service team to request a refund, but they seemed to be dragging their feet and not taking my concerns seriously.

To make matters worse, the website itself looks like it was created in someone's garage. I was hoping to support a small, family-owned business, but it seems like Bulkfoods.com is just a big pile of garbage with poor customer service. The representatives I spoke with were rude and careless, which only added to my frustration.

It's clear that the only reason Bulkfoods.com is able to stay in business is because they have search engine savvy. They always seem to come up as one of the top results when I search for bulk food suppliers. However, I would caution anyone against doing business with them. If you're desperate and out of time, you might take your chances, but if you have the time to find another company, it will probably save you both time and money.

Overall, I was extremely disappointed with my experience with Bulkfoods.com. Their lack of quality control and poor customer service left a bad taste in my mouth. I would not recommend them to anyone looking for a reliable and trustworthy bulk food supplier.

I just bought a 5 lb bag of powdered kale from Bulkfoods.com for my daily healthy smoothie. The product menu said it was pure, natural, and healthy, but it didn't mention that it came from China. I was a bit concerned and disappointed when I found out, but when I reached out to them, they didn't offer me a refund. They said that they didn't keep it a secret, but they also didn't disclose it. I was really upset and threw the expensive ground (whatever it is) in the trash. I wouldn't recommend this company to anyone who cares about what they eat.

I've gotta say, I've used Bulkfoods.com before and it's been pretty smooth sailing. But, let me tell ya, if you run into any issues, you might as well be talking to a brick wall. I ordered three bags of roasted peanuts in the shell, specifically requesting the "NO SA: LT" variety because I like to give them to my feathered friends. Salt ain't good for caged birds, ya know? But what did I get? You guessed it - bags of "SALT" peanuts. Not cool, man. I've tried reaching out to them, but it's like they don't even exist. No response, no nothing. It's a real bummer, 'cause I thought I found a good source for my nut needs. But if they can't even get a simple order right and then ignore me when I try to fix it, I'm out. Don't waste your time with these guys.

I took pictures of the package, and the box showing yeast in the bottom, of the Nutritional Yeast I'd purchased to show them that one package arrived split open.
I requested a replacement for this package, as I felt this is a food item, and the packaging has been comprised. Their response was to inquire about the box, and decide that since the box was intact, they were comfortable with what I'd received.

"After completing an internal investigation on this matter, it has been concluded that the package was successfully packed and shipped.
Had the damage been done in the warehouse we would have full documentation on the incident and there would be a larger mess in the box from having been shaken up during transit."

This speaks to their since of business integrity, and also how important the security of the food they are shipping out is to them. Buyer Beware of Bulkfoods.com.

I often try new food services. New for me, I mean.
And I rarely write anything at all be it positive or negative, I am just too lazy.
But after I got a parcel from these guys, I thought they deserved this bad review. First of all, I would like to say, that the nuts I ordered were outside of the package, it was torn or something like this happened, I don't know. The nuts themselves were mild and their taste was terrible, so I threw them away.
The shipping is another story. Too expensive for sending small several packages from the A point to the B within America.
Don't think they deserve to have new customers and good reviews. A lot of things have to be fixed before. Sorry.

I made a big order and purchased $200 worth products from this website www.bulkfoods.com. My order was made in early September and it is now mid November and I'm still waiting for my order. I sent them tons of emails asking about my order. First they did reply but their messages made no sense, then they suddenly stopped replying. I can't reach anything from Bulkfoods, I even tried to call but they did not pick up the phone. I have no idea what to do!

Ordered 5 lbs of raisins organic, came to us infested with worms. they don't seem to care and are dragging their feet on refunding. The website looks like they operate out of their garage. I was hoping it was a mom and pop trying to do a good job. Turns out to be a big pile of garbage with poor (rude, careless) customer service run by someone with search engine savvy, since they come up #1 or 2 on every bulk search I do. If you are desperate and out of time, take your chances. Otherwise, take the time to find another company. It will probably save you time and money.

Check with the Better Business Bureau too, and see the numerous complaints filed about this company. You will save yourself from being defrauded, and a great deal of grief.

My Problem with Bulkfoods.com :
I placed an order for $102.14 on 05/26/2011 with Bulkfoods.com. Just hours later, upon receipt of an email that it was ready to ship, I realized that the SHIP TO data they were using was incorrect (see detailed data below). I immediately called Bulkfoods to request that they correct the information before the order shipped, speaking with David who refused to help in any way because "we are going home for the day. We're closing" Though I stridently begged that he intercept the order before it shipped he would not help, but said they would fix it the next day. Next I emailed Bulkfoods.com a detailed description identifying the problem, and the needed resolution. The next day Bulkfoods.com responded via email saying that they were not going to rectify the problem, would ship to the address I had indicated, which is not true (see below), and that they would charge me to make any changes. I told them to cancel the order and refund my money which they have refused to do.

The problem that had arisen was easily identifiable, and correctable, but the representatives of Bulkfoods.com were callous, unreceptive, and unwilling to hear or to help, though intervention on their part would have quickly resolved what is now a significant matter-- one in which I the consumer, and their would be customer, have been slighted and am being ask to bear the burden for multiple negligences on the part of Bulkfoods.com.

I want the order cancelled and all monies paid refunded.

The problems with my order, mirror those of countless other consumers, and are listed below:

Ordered food items. Bulkfoods.com did not correctly utilize the ship to information I submitted, and I called them to ask that they intercept before the order shipped. They refused, since they were closing for the day and wanted to go home (per David the representative I spoke with, who said they would take care of it the next day). I followed up with an email identifying a problem had arisen with the order, and what needed to be done to correct it before it shipped to the wrong address. They emailed me the next day saying they would not rectify the problem, and that I would have to pay to get them to do so. I asked for the order to be cancelled, and my money refunded which they refused to do. I filed a BBB complaint today, and have discovered that my experience is very common with Bulkfoods.com. They are callous, unresponsive, unhelpful, and incompetent.