SUBMIT A COMPLAINT
Sort by: Date | Popularity

Buckalew Hospitality Complaints & Reviews

Buckalew Hospitality / poor service

Da
Dec 12, 2014

This complaint is in how this secret shop company handles its shoppers. If you are considering becoming a shopper for this company please read this and consider this first. I have been a secret shopper for over 17 years. I have high marks with the companies for which I work. I recently completed my first shop for Buckalew. This was for a hotel shop. After experiencing trouble with the internet at the hotel I notified the scheduler Amy that I would be late with the report due to the issue. After completing the report I received my feedback and score from Amy. My score was much lower than...

Buckalew Hospitality / Poor service

Da
Dec 12, 2014

This complaint is in how this secret shop company handles its shoppers. If you are considering becoming a shopper for this company please read this and consider this first. I have been a secret shopper for over 17 years. I have high marks with the companies for which I work. I recently completed my first shop for Buckalew. This was for a hotel shop. After experiencing trouble with the internet at the hotel I notified the scheduler Amy that I would be late with the report due to the issue. After completing the report I received my feedback and score from Amy. My score was much lower than...