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The good, the bad, and the ugly - discover what customers are saying about Body Type Wellness

Welcome to our customer reviews and complaints page for Body Type Wellness. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Body Type Wellness.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Body Type Wellness's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Body Type Wellness, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Body Type Wellness. Your feedback is an important part of our community and will help others make informed decisions.

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4:31 pm EDT

Body Type Wellness False advertising

I ordered a free trial of a product called Revivatox. I was only supposed to be billed for the shipping but was billed $69.95 immediately 9/20. I was also billed $.95 on 9/21for the shipping. The company shown on my statement is Body Type Wellness. There is no web site shown on the product itself or on the packing list. In searching for Body Type Wellness I found the following website:

[http://www.bodytypewellness.com/contact.php] (link: http://www.bodytypewellness.com/contact.php)

I have filled out a contact form twice and have received no response. I have also called the customer service number [protected] . When I reach this number I hear an automated message. After holding for several minutes the phone rings, it is picked up and then immediately disconnected.

I have since been charged another $69.95 and another seperate charge of $.95 both on 10/19.

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pissedinnewyork
Livonia, US
Jul 12, 2010 7:30 pm EDT
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Agreeed to pay .97 for trail offer, but charged $169.95 on my credit card by body type wellnesses thru swiss sciences INstitute for hEALTH AND WELLNESS The company is a fraud, no information was givin in the offer about an additional charge . I am sure the Florida States Attorney General s office has and will hear many complaints about this sam of an offer

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John Warner
Leicester, GB
Mar 04, 2011 12:40 pm EST

I ordered a FREE TRIAL BOTTLE of Acai Ultimate capsules for a cost of $2.95 Post & Packing only.When checking my Credit Card statement, found I had also been charged $79.95 for the capsules in addition to the p&p.
From: John Warner (LE4 3HU (29)) UK.

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jane goodwin
Gloucester, US
Dec 16, 2010 11:01 pm EST

I sent for a FREE sample and got charged $59.95 for something I did not purchase. I have contacted my bank to retrieve the money.
The same thing happened with Better Health for $99 for a sample of Acai berry tablets that I never ordered.

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nisha34
, US
Oct 26, 2010 3:08 pm EDT

the company has stole money from my account, my account was overdrawn and i have tried to get a refund, but they have been very unwilling with me i have not receive any help and i am very angry that a company can rip off hard working people please help me.

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kaydia
middlesex, GB
May 28, 2011 9:19 am EDT
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i have ordered one bottle of the ACAI IT DOES NOT WORK! also they have taken £69.95p out of my acount this company got to be stopped! who do they think they are i will certanilty take this further they are not gettig away with it

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John E Hunter
N.Springfield, US
Oct 25, 2010 2:26 pm EDT

I am having similar problems with this company, trying to work thru it with my credit card company. Unauthorized shipments and billing, and apparently a firm in Arizona is involved, when I received additional pills a month later (unsolicited) I called their 800 number. A voice recording stated they were involved in a dispute with the "States Attorney General"!

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Mrs Smith
Key West, US
Aug 25, 2010 1:07 pm EDT

I have to agree! I never received an email confirmation or any product! However my bank had $169.95 taken out of it the day after I inquired about the trial product. because I canceled they said they would refund 50% immediately and when they receive the product back... they would refund the rest. GOOD LUCK TO ME!. 6 WKS Later and still the will look into it. They refuse to send me a copy of "what ever i apparently ordered" and they have NO supervisor around. A different department deals with that. BOGUS COMPANY!

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10:00 pm EST
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Body Type Wellness SCAM - RIP OFF

I ordered a free sample of a product called ACIA, all i had to do was pay $3.95 for shipping. Two days later i found a charge of 169.95 on my checking account that i did not authorize from body type wellness. So far i have got back NOTHING they tell me that there is nothing they can do since I didnt return the product - I NEVER ORDERED ANYTHING - I NEVER RECEIVED ANYTHING. The company is based out of Clearwater FL. IT IS A SCAM - RIP OFF - When I talked to them on the phone I could hardly understand the people. Kia Riley says there is nothing she can do, there is nothing they will do. Bob Wilson says send the product back and they will refund my money - WHAT PRODUCT! Now they say my claim is to old - WHAT - its been open since 48 hours after I ordered the free sample from a diferent company! I have a claim number 1873012JUL10 last time I called they say there is no record of that claim number in the system!

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8:38 am EDT
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Body Type Wellness Thieves!

I have been waiting for my refund since July 5th when they recieved their package back. On July 19th I was told that they cut me a check and I would recieve it in a few days, however that was two weeks ago. I was told to call on Monday if I did not recieve the check so I called this morning and I was hung up on by a customer service rep named Beth, and I was not even being rude. The she transferred me to Ted the manager who told me that he was going to cancel my refund and hung up on me, then I called back and he answered the phone again stating that I was harassing him because I kept calling back trying to find out where my money was. This compnay is ridiculous and they have stolen $84 from me and I never even used the product, plus I had to pay to have the items shipped back!

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12:06 pm EDT
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Body Type Wellness Unauthorized Charges, Bad Customer Service, Inaccurate Refund Information

I ordered what was suppose to be a trial for a .95 fee for shipping, instead I was charged $169.oo. I called immediately upon finding out about the charges and they told me I misread the terms and they have no trial. I told them the terms said I had 15 days to decide or I would be charged, however I was charged the full amount within 2 days. So they decided to refund me half of my money, I still had to wait to recieve the package, send it back and then I was to receive the other portion of the refund. That was a month ago, I paid extra money to have the package shipped quickly and with delivery confirmation, they recieved it no problem but now they keep telling me its my bank, but my bank doesn't know anything about this or the transaction number they give me which doesn't exist.

It has now been over a month since they took my money and this ordeal began, I never used the product and the customer service people are rude, they lie and say that there arent any supervisors to speak to, they hang up on you and they told me they were in fact in Flordia when I recently found out it was a calling center in India.

If this happens to you don't waste your time with the 1-800 number call the office directly at the Florida number. When I finally did that they understood how ridiculous this situation was and they are sending me out a check today.

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fiona rous
birminghan, GB
Feb 07, 2011 2:42 pm EST
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I ordred some acai tables from one company aostond i recieved liquiboost from bodytype which i didnt order have now been charged£106.59 and i have no number to contact them please if anyone can help me with the number

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maderaider
Minneapolis, US
Nov 26, 2010 3:47 pm EST

Whats the number to the Florida office, I've been getting a monthly charge from these people and I can't figure out how to get in contact with them. I called to cancel a membership or what ever I was on that kept getting me billed for something I'm not even getting

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10:43 am EDT
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Body Type Wellness unauthorized charges

I ordered a free sample of a product called ACIA, all i had to do was pay 1.95 for shipping. Two days later i found a charge of 169.95 on my checking account that i did not authorize from body type wellness. So far i have got back 84.97 they tell me that when i get the product to send it back for the full refund. The company is based out of clearwater FL, the only thing that tells me is there product is crap. When i talked to them on the phone i could hardly understand the people.

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Haigler
GreatFalls, US
Oct 24, 2010 6:12 pm EDT

I ordered a free 30 day trial of a supplement called "REVIVATOX" for $0.97 shipping and handeling. And two days later found not only the $0.97 but also $79.95 charges on my debit card. I have filed fraud charges and hope to recover my money back! BEWARE of this so called "COMPANY" !

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lexinsam05
Kingman, US
Nov 15, 2010 6:35 pm EST

I ordered a free trial bottle of Acai Berry and paid $1.95 shipping. there was no fine print saying any extra would be charged unless the trial offer wasn't cancelled before the end of the month, then a montly membership fee would be charged. However, I got a $69.95 charge on my account the same day as the shipping charge was. I plan on talking to their customer service and reporting it as fraud to my bank as well, hopefully they can look into it more detailed. I'm also going to the blog that this product was advertised and posting a fraud comment so other people don't get duped!

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Grumpy Gran
Lochearnhead, GB
Jun 25, 2011 3:48 pm EDT

I paid postage for two free samples I thought it was the same company but I should have twigged as I had to enter card details twice. My account has been debited £59.95 by East West Nutrition and £60.45 by Total Body Wellness . The card company will not help. I have not received goods as yet and have no contact numbers. Have put stop on card in case they try again. I feel so stupid for falling for the scam.
I should have known better.

Annoyed.

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sams not happy
Birmingham, GB
Jun 18, 2011 8:28 am EDT
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They are now using the name TOTAL BODY WELLNESS and are still doing the same! I ordered a 'trial' from them costing me £4 which was taken from my bank account. 3 weeks later a payment for £59.95 was taken. I contacted them on a Birmingham UK phone number (although they spoke American), and they said that they would refund my payment after alot of shouting at them. I asked for my 'account' with them to be closed and for no further correspondence from them, however 3 days later there is still no refund but a payment of £61.20 was taken from my bank again this morning! I am fuming to say the least. Surely there are some kind of laws to stop this kind of thing from happening. I am going to try and contact my bank this morning to see if there is anything I can do, but I doubt it very much as the company say it is in their 'small print' about payments! Seething is the word I think.

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Biffle 123
Copperas Cove, US
Nov 30, 2010 11:16 am EST

The best part of this whole disaster is that when I found out that I could not get a refund but I could get in store credit I called back to look over their products but was informed that my account has been closed since I disputed the charge so now I am out all of the money. Great Job corporate America.

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Biffle 123
Copperas Cove, US
Nov 30, 2010 11:15 am EST

I can't believe that the better business company can not stop this company. I did not authorize this additional transaction of $169.95 and paid extra to send back product and they said that it lapsed the 30 day from the placement of my order not the actual ship date; so I am now out over $200.00. I hope the company CEO of this company reads some of these comments because you are seriously affecting many peoples' life in a negative way.

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Tiffany Carrillo
Cloverdale, US
Nov 22, 2010 10:33 pm EST
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Same thing happened to me as well. Except because I went through my bank to dispute the charges Kia Riley (Supervisor) at "Body Type Wellness" stated there is nothing they can do and that they can issue me a $82.00 merchandise credit. I'm freaking preganant and cannot even take anything they have to offer. I really would love to start or join a class action lawsuit against this company! if there is anybody out there that would consider joining please contact me at ilovefantasyfootball17@yahoo.com

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DS5048
Saint Joseph, US
Sep 10, 2010 12:41 pm EDT

My mother fell for this scam, on 7/5/2010. We recieved one set of pills, they were sending two. I called got a refund of half the money on both, the acia slim and vital cleanse. My elderly mother thought she was paying only a small shipping fee. She was charged 169.95 twice. I sent back the acia slimm and waited for the others to arrive in the mail. They never showed. After alot of hostel calls and being told i would have return the vital cleanse that was not shipped yet, they finally agreed to give the rest of the refund. It has been months and im still fighting them for a refund and they always say the same thing, that they sent it to there accounting department and will get back to me. They never do. I've contacted my mothers bank and they are willing to try and get the rest of her money back. This company needs to be stopped. My mom gets less than 500 a month to live on and they basically cleaned her out and of course I've had to try and clean up the mess. If they got your money try going to your bank to fill a compliant or the Better buisness bureau.

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AmyKo
San Francisco, US
Aug 25, 2010 6:12 pm EDT
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I returned the product on 7/13. They told I should get the other half of my refund the next day. I called back 3 days later, they told me there was a problem with processing the refund to my credit card. Instead they were going to issue a check and that i should receive it in 7 days. I called back 2 weeks later, and they told me it takes 30 days to process. It's been about a month and a half and I still have not seen my refund.

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BigVig
Red Lake Falls, US
Aug 25, 2010 4:25 pm EDT

I too fell for this scam. It took 2 1/2 months for the full refund to be credited to my account. When I called, they are impossible to understand and became rude when I couldn't make out what was said. Lesson learned, if something looks too good to be true, it usually is. It mentions in the terms that they were to wait at least 10 days before charging the fee. I was charged a total of $149.95. I finally recieved the full refund a full month and a half after they recieved the product back.

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11:46 am EDT
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Body Type Wellness Unauthorized charge

I ordered a "free sample" of ACAI weightloss formula for $1.99 plus shipping. A week later they charged my card $149.95 not authorized. I tried calling them and got an answering service in India. They just kept reading me prepared scripts and refused a refund. I reported it as a fraud to Chase Bank. Chase credited my account for the $149.95. Two days later the company issued a partial refund of $74.95. As a result Chase canceled their credit in full. Now I am still out the other half of the refund of $74.95. When I call the company, they say I am "blacklisted" because I reported them to the bank and now they refuse the refund of $74.95. Don't order from them, it is a scam. They will charge your account for more!

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James D. Owens
Richmond, US
Jun 30, 2010 10:32 am EDT
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I ordered a free sample for $3.95 ans was also charges of $169.95 was place on by debit card. Phone number for custom service [protected] hung up on me. Phone number given me by Wachovia Bank [protected] give a busy signal

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Freckles128
Gulfport, US
Sep 17, 2010 12:28 pm EDT
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I to am waiting for a refund since 6/22/10 have not seen it . It is a hard lesson it tells us the we don't live in a safe world anymore. That bad people are everywhere and no one is stopping them...

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BEWARE BODYTYPEWELLNESS!
Salem, US
Aug 30, 2010 6:48 pm EDT
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The above comments are mine...I sent them in reply to "Jimmy" and all the other "victims" looking for something for nothing like me getting hooked on the promise of a "cheap sample". I guess Body Type Wellness aka
Swiss Sciences aka Mr. Gary Cardone showed us a thing or two. It was a very expensive lesson...I am a recent widow having to watch my budget. I would just ask this company to do the right thing and refund the money they have received for "nothing". Wonder how much money they have made on the same order that I returned, and others have returned, and returned. Thank you.

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BEWARE BODYTYPEWELLNESS!
Salem, US
Aug 30, 2010 6:34 pm EDT
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Same story here as all the rest of these "horror stories"...ordered a free sample of "Liquiboost" on the internet for 99 cents. Follow-up email sent from "no-reply@findyourbodytype.com" stating "Your order of Two Month Supply of Liquiboost has been shipped to the following address..." (WHAT ORDER? FIRST I'VE HEARD OF THIS!) Also said "to inquire about any billing issues please call [protected]" (WHICH I DID AND CANCELLED THAT VERY MOMENT ON 5/14/10) Matter closed, right? WRONG! You guessed it!...99 cents charged on my bank statement 5/14/10 and 3 days later on 5/17/10 $149.95. Then when the package arrived I marked it "REFUSED-RETURN TO SENDER-UNAUTHORIZED SHIPMENT" and returned it unopened. After seeing the bank charges, of course I called my bank to dispute them and the bank debited back to my account on 5/25/10. Matter closed to my satisfaction...unordered product returned to them and my money returned to my account. WRONG! Then on 7/19/10 Body Type Wellness fought my bank to keep the money and my bank again debited my account. When I called them the bank said I would have to take it up with BTW, so I called the number bank gave me: [protected] and spoke to "Kia", a very pleasant young lady, who after I explained what had happened, said "I will send you a check with 7 days." Fine, Kia, thank you. I was patient and waited. 7 days turned into 22 and I called again and got "Kia" who put me on hold and came back with "The check is still being processed and it takes up to 30 BUSINESS days." O.K.! Today is 8/30/10 and I called again and got, you guessed it, "KIA"! She went through the same spiel. Losing my patience, I asked her if her company was running a scam and didn't intend to reimburse me, had their product and my money too. She then said it was "back-charged" and because I had brought my bank into the picture to "investigate the company" they were refusing to pay me. (This fact was introduced the very first time I spoke to her when she was a nice lady and I was believing everything she told me on 7/21/10.) I called back calling different numbers [protected] and [protected] which answered Swiss Sciences, trying to get a different person talked to a gentleman, unfortunately don't remember name as I was exasperated, but reached a "Bess" at two of the numbers and she refused to give me their location, said it was none of my business and said she was "politely disconnecting the call with me". I told her I was reporting their business on the internet and to the Oregon BBB and Attorney General. She said I was welcome to do that, CLICK!

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l. porcelli
Charlotte, US
Aug 22, 2010 12:31 pm EDT
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get intouch with

consumer@co.pinellas.fl.us
tell them your story send copy to

the gov & lt gov of the state of fla

charlie.crist@myflorida.com
jeff.kottkamp@myflorida.com

Tell your story: this horrible company must be stopped. We want our money back

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EchoGrove
Albany, US
Aug 04, 2010 11:19 am EDT
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Class action

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EchoGrove
Albany, US
Aug 04, 2010 11:19 am EDT
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I'm down for a law suit, it seems like they have screwed lots of people

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sf1997
rio dell, US
Aug 04, 2010 7:56 am EDT
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No i've yet to receive a check. They told me that I have to wait for 30 days and if I havn't received a check then I am to call. I have all my stuff still from them i'll take this all the way to get back my 87.98. I call them every couple of days too. I will not keep the heat on. I've contacted the Better Bussiness Beuro too in Flordia. I don't think any of you that got scammed should let this go. I even took a video of me puting the unopened package into the box at the P.O so I have all my ducks in a row. I hope all of you do the same. I would like to take them to JUDGE JUDY..lol just so she can really get them in the ### with no lube! If I dont get the remaning balance due to me I am going to sue them thou. they will not get away with this at least not with me.

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cgarrett21
Lemoore, US
Aug 01, 2010 9:56 pm EDT
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Did you ever get a check? I was told the same thing and I have yet to recieve a check. I didn't even get half of my money back. I have recieved NOTHING! I sent the box back unopened with delivery confirmation. They reiceved it and assured me that I would be recieving a check in 3-5 days. It has been almost two weeks with no check. I am so mad at myself for falling for this scam.

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Joseph C Sanchez
West Jordan, US
Jul 18, 2010 9:29 am EDT
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I also ordered the bottle for .95 never did get it but have a charge of 169.95 on my account of course it fell on the weekend and cant do anything about it. Maybe all of us should get a lawyer and just sue him?

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7:35 am EDT
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Body Type Wellness unauthorized billing

Bodytype Wellness,
I didn't order this product for $169.95 I only applied for the Free Trial Bottle and was to pay shipping of $.97 this was on Friday June 25, 2010 and today June 28, 2010 I have a charge of $169.95 to my bank account. I also want to make sure I don't receive any more charges from this company of sister companies. I would like the total amount of $169.95 taken off my account not half now and half later. Your company is a Fraud and Scam! This is the link I used for Free Trial http://www.acaioptimumpro.com/?afil=cp13019&sub=19880 I also have talked with my bank about these unauthorized charges and they will be filing an affidavit on my behalf to get the total $169.95 credited back to my account. As of now, the charge of $169.955 is showing pending upcoming transaction once it post as a charge the affidavit will be submitted.
I will be contacting the West Florida BBB to file a complainant againist Bodytype Wellness. I noticed on the BBB website you have a D+ rating it must because of the unauthorized billing and the customer care service "Bes" that hangs up on customers that are willing to stay on the line to get their full refund. I have tried the tracking number you supplied and this is what it says "There is no record" I copy it below:

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Update by Renee in TN
Jul 14, 2010 10:58 am EDT

This is the contact information I have for Body Type Wellness if anyone needs it to try and get your money back

Ted Kruger
Customer Service Manager
Ted Kruger
Swiss Sciences, LLC
400 Cleveland St. Suite 800
Clearwater, FL 33755
Office: [protected]
Fax: [protected]

Update by Renee in TN
Jul 14, 2010 10:56 am EDT

Could you please send me confirmation of when I will receive the other half of my refund $84.97. I need a Tran ID # and time frame of when I will get the rest of my money. Or do I need to file an affidavit with my bank for the $84.97. Your product has been returned it was refused by me on July 7, 2010 at the USPO with the same tracking number so I know it has been received by your company. PLEASE SEND ME THE REST OF MY REFUND OF $84.97! I will be filing another complaint with the BBB West Flordia. And I and several others have filed complaints publicly on www.complaintsboard.com about your company of how you steal money and warning others about Body Type Wellness.

Update by Renee in TN
Jun 30, 2010 6:56 am EDT

I can't believe it! They refunded half ($84.97) of my $169.95 (that they stoled from my account) this morning, since no one there speaks English maybe they didn't understatnd I wanted a full refund. This scam has to stop!

Update by Renee in TN
Jun 28, 2010 1:20 pm EDT

this FREE TRIAL is a SCAM! DON'T ORDER! I signed up for the free bottle charged $.97 for shipping on Friday June 25, 2010 and by Monday June 28, 2010 I had a charge of of $169.95 called the number that [protected] Bodytype Wellness that was listed with the charge of my online banking account. It had a recording of try your call later, I called back it was a busy signal. Called the number on the TERM & Condition [protected] customer care had no infomation of this chagre. Found a number for Bodytype Wellness on the BBB website [protected] in Clearwater, FL called spoke with someone that doesn't speak very good English his name "Bob Wilson" he said the terms & conditions were not for this company. I was able to speak to his supervisor "Bes" (she did speak English by the way) they refunded only half of my $169.95 it would be 3 to 5 days to post to my bank account and said they could refund the other half after I send back the products to them. I told Bes I didn't order any addtional products so I should not have been charged. Bes said well it's has already been shipped and I would receive it in 3 to 5 days by mail and once I return it I would receive the other half of my money. I explained to her again that I didn't order it so don't charge me and I would stay on the phone with her until the charged was removed and Bes hung up on me...wow what type of customer service is that!
Renee in TN

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Jan713
Humble, US
Sep 07, 2010 11:43 am EDT
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I ordered a free sample of Acia from the website and it stated that all I had to do was pay the $1.95 shipping and handling cost. I did this the end of June 2010. A few days later I realized that Body Type Wellness did not deduct $1.95 from my bank account. Instead they charged me $169.95. When I received the produt on July 12th I called and got the information to return the product for a full refund. I was given 1/2 of the refund of $84.97 and was told that as soon as the product is returned I would get the balance owed me. I mailed the product back to them the same day and shipped it return receipt. They received my product on 7/15/2010 and it has been a nightmare since. I have called many times since and have talked to several people. I have written down each time I called and their responses. On 7/27/2010 I was told that my return was processed on 7/19/2010 and I would receive my refund within the next 30 days. On 8/12/2010 I called again and was told that the check would be mailed on or before the 19th of August 2010. On 8/24/2010 I called again and was told that the check was mailed and I should have already received it but they could not give me the date of the check and the check number. Was told that they put in a request for investigation and to call back in 1 week. On 8/30/2010 I called and was told that they tried to refund my money electronically but failed. Was given the accounting email address and to submit and email requesting information. I did this the same day and they still have not responded. On 9/7/2010 I called again and was told that my investigation is completed and that I would receive my refund in 1 week from today.
You never get the same customer service representative and they all have a strong accent that you can barely understand them. Each time I call I get a name and time I called. On 8/12/2010 the man said his name was John Anderson but yet you could not understand his English very well!

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bobby65563
Inverness, US
Jul 17, 2010 10:42 am EDT
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I responded to a ad for "colothin" product for a free trial.Just pay a shipping fee of $1.95.A few days later i went to mt bank to draw some money out and found out i not only didn't have any but owed a negative $31.00 Body type welness stole $169.95 from me.I DID NOT AUTHORIZE THEM TO STEAL OUT OF MY ACCOUNT.I WANT MY MONEY BACK PLUS THE OVERDRAFT FEE!

ROBERT VOWELS

vowelsrob@yahoo.com

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Susan E. Miller
Vancouver, US
Aug 19, 2016 7:29 am EDT
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I ordered the free sample trial and authorized the $1.99 charge for that. While I'm waiting for that to arrive in the mail, I check my bank account, and they have taken $169.95 out of my account that was not authorized. I'm so mad right now. I need to have them take that charge off immediately and cancel any further charges to my account. I want my subscription canceled immediately. My hussband is livid because he warned me about ordering just the trial. I hope this costs this company a ton. Susan Miller

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Toni Humphrey
Fulton, US
Aug 31, 2010 1:31 pm EDT

To Whom It May Concern,

The "promotional" offer stated to pay $.95 for "free trial". I ordered this on 6/25/10 and on 6/27/10, to my astonishment there was $169.97 charged to my bank account! I called them immediately to get this charge reversed. I talked with "Darlene" on 6/30/10, and she did give me half of the charge credited to my account on 7/6/10, but told me that I would have to "write on the box when I recieved it "REJECTED, RETURN TO SENDER", which I did, in order to get the other half of the $169.97, ONCE they recieved it back. No credit to account as of 8/5/10, talked to "Chris", he said they don't take back products. Then gave me a RETURN MERCHANDISE AUTHORIZATION NUMBER... THE PACKAGE WAS ALREADY SENT TO THEM! Called them back, talked to "Rock" and he gave me a 'TRACKING NUMBER" that was on the package they sent out. Called USPS and this was an invalid tracking number, OF COURSE IT WAS! I then got ahold of Nataha who gave me a number to the "CUSTOMER SERVICE". Talked to "Beth" who said "Oh yes, that Tampa region is going to be shut down do to the incompentency of the staff and 1we will be sending out a paper check IMMEDIATELY". WELL GUESS WHAT? NO ONE CAN FIND THE BOX THAT I RETURNED, NOR WILL THEY GIVE ME THE COMPLETE REFUND! I have been calling them since 6/30/10 and still today 8/31/10, no help, they just hang up. I have tried to get a "correct tracking number" to no avail. I WANT MY MONEY BACK YOU SCAM ARTISTS! I have a call in to Natasha for the LAST time to call me back at 3:15pm CST. If no call back, then I am starting legal actions for my money being out of my account that could have drawn interest. Hope this helps out others that have fallen into this SCAM. I will let you know of my out come with my lawyers and bankers. Here is the tracking number that was given to me that the USPS can NOT seem to find, say it is invalid number! IMAGINE THAT! 9101936503012213051039, if this is the same number everyone else is getting from them, please send a message to me, so I can hand it over to my attorney.

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BBk2
, US
Apr 05, 2011 8:07 pm EDT

I signed up to receive Acai Berry free trial for .99 cent shipping charges only through a link in MSN Health News, that linked to Channel 5 health news, or so I thought. I was charged immediately $169.95 on my credit card without my knowledge or consent. It has been over 2 months and I still don't have my money refunded. I returned the product immediatly upon receipt. I have a POD from UPS they received the product.

I was told by Body Wellness customer service rep the check is in the mail. Every time I call them almost every week, I am lied to that the refund is in the mail, and they refuse to allow me to speak with a manager. I filed a formal complaint with the FTC & BBB so far. I have also contacted channel 5 news in Chicago (health news) since it was linked to their website. They ignored me and have not fixed the problem, not a good sign. Perhaps the Chicago Tribune would be interested in http://www.channel5healthnews.net and channel 5 news ignoring their readers notificattions that their website is scamming the public by allowing this to be linked to their site for so long. Shame on them too. What other recourse can I do to bring these people down and stop scamming consumers.

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gw2k5p
Fort Collins, US
May 10, 2010 1:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered a product stated as free trial, only pay $0.99 s/h . The fine print states to cancel within 7 days to avoid further charges, however within two days they charged me $149.95. This company is committing fraud.

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Karenoh
Sevierville, US
Jul 03, 2010 6:58 am EDT

I ordered a free trial of acai body cleanse for $.97 on Monday, June 28, with the ablility to cancel automatic shipments in 10 days. On Wednesday June 30 my credit card was charged $169.90 by this same company. I have not been able to get through to them as of yet.

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PAULA THOMAS
Detroit, US
Jun 29, 2010 4:01 pm EDT

On June 27, 2010, I ordered a trial bottle of Acai Boost from website AcaiEnergy.com. All I had to pay was 0.95. I don’t know who you people are, but when I checked my bank statement on June 29, 2010, I noticed there was a charge on my account for 169.95 for Body Type Wellness. I never authorized you people to take anything out of my account and you better reverse the charge of 169.95 immediately. I want all the funds reversed at one time. Your company is a Fraud & Scam. I have notified my attorney about this matter as well as I have talk to my bank. Although the charges are pending as soon as they clear, I will be filing a affidavit against your company. What makes you people think you can go into people’s accounts with authorization?
I will also be filing a complaint with the BBB and the Attorney General’s office, as well as I will be filing charges against your company.

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sandrab51
Sicklerville, US
Jul 12, 2010 6:52 pm EDT

I ordered a free trial of thier acai berry product. I was to pay .97 for shipping. Today I discovered a charge for 169.95 on my bank.

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roscoe 888
Frankfort, US
Aug 23, 2010 3:32 pm EDT

I didn't order product for $169.95. I ordered for the free trial bottle and was to pay only shipping of $.97 . On June 24, 2010 i was charged $.97. Two days later i was charged $169.95 on my charge card which i did not agree to.Itried contacting company and all i got was the run around and was not aloud to speak to anyone in charge.i talked to my credit card company to have this removed and they said they would investigate the charges. i would like this charge of $169.95 removed from my card.This company is nothing but a fraud and a scam. This company misleads people into thinking they are getting something free they go behind there back and charge them$169.95. I willbe contacting theWest Florida BBB to file a cmplaint against Body Type Wellness on un autharized billing.

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