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2.3 3 Reviews

Birmingham Family Dental Services Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with Birmingham Family Dental Services, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Birmingham Family Dental Services reviews & complaints 3

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ComplaintsBoard
S
9:42 am EDT

Birmingham Family Dental Services great place

I know some one who worked there. She said it was a great dental office. She thought Dr. Gonzalez was a fine person who really cared.

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B.A.
Pinson, US
Jun 14, 2009 12:14 pm EDT

I called their emergency number on the weekend, due to a chip in the back of my tooth I just had a root canal on. They are being referred by other dentists for this kind of weekend emergency. The person on the other end of the phone was rude and said she had already shut down her computer for the day, and I should try back tomorrow when it was convenient for her to enter the appointment. Yes, the negative reviews are valid.

B.A. - Trussville-Clay, AL

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SEAM
, US
Jul 29, 2008 11:22 am EDT

I'm glad they have other people doing there work for them to keep them off the "complaint list". I've spoke with SEVERAL people who have seen not on Dr. Gonzalez but other dentists' there who have all said they were told they needed root canals when they didn't. I've heard so much about people not ever wanting to go there again.

ComplaintsBoard
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7:20 am EDT

Birmingham Family Dental Services Scam and cheating!

The dentist I see there does great work, but I have been "referred out" to "specialist" for "important dental work" I needed done. I think they only tried the "okey doke" on me once. Other that that... the dentist I go to there is THE BEST dentist I have had in my life. No matter what I get done, I never feel any pain. He is excellent and highly recommended. Just be smart about it like anything else. Just like a lawyer, a doctor, a psychic, mechanic or even a college, the more services they can provide you, the more they can bill you. Blessings and best of luck!

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saynono
Huntsville, US
Mar 28, 2010 11:33 am EDT

You should always go to a "specialist" (endodontist) for root canals. Not only do they do them all day long but they work to different standards than general dentists apparently have to. How I wish I had known my own advise before I let a general dentist do a root canal on me...my first and hopefully my last. I'd rather be toothless than have another one of my root canals.

http://www.tupeloendo.com/pdfs/AAE-Guidlines/AAE-Position-Statmement-Paraformaldehyde-Filling-Materials.pdf

ComplaintsBoard
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10:29 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Birmingham Family Dental Services - Malpractice!

I had been going to this dental facility for years and so had many of my friends and my sister. For some reason I was being told over and over that I needed all these root canals and I could not for the life of me figure out why. I thought to myself that they were the experts and so I trusted them and did exactly as they had told me to even though my...

Read full review of Birmingham Family Dental Services and 11 comments
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Phone number

+1 (205) 251-8128

Website

birminghamfamilydental.com

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