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BellSouth Complaints & Reviews

BellSouth / Scam and cheating

Ki

We have two problems with BellSouth. In January of this year an outside contracted worker with BellSouth came into my business with a bill and asked my receptionist, who has no authority to sign on the business account, if she would like to change the company's service. They allowed her to sign the contract, and she has no authority to do so. We have since contacted BellSouth with no response. We have also tried to downgrade our current service in which they told us our account was frozen. In the meantime while our account was frozen they auto renewed our contract for another 3 years of...

BellSouth / Poor customer service

Va

I recently applied for phone services with bellsouth, however I was told that I needed to make a deposit and then call back with a receipt number. I did this and instead of the rep being honst he put me through change after change and a long amount of hold time and then came back and said it would be take care of. I called back on the next day to see when my services would be connected and of course after being placed on hold for several minutes I was told either that night at midnight but for sure on friday at midnight. Well Saturday came and still no phone service I called BS once again and was told that I could not get services until the 17th of September, this is very poor customer service.

BellSouth - Kentucky, Louisville / Scam and rip off!

Ti

I was offered to bundle my phone tv and internet with bell south for around $100.00 month. So i canceled my cable and went to bell south, what a mistake. THE BELL SOUTH REP DIDN'T ADVISE ME THAT IF I WANT TO MAKE A PAYMENT I NEED TO CALL 2 COMPANIES... THE REP DIDN'T TELL ME THAT DIRECT TV IS A WHOLE SEPARATE ARRANGEMENT... THE REP DIDN'T TELL ME ABOUT IM ENTERING INTO A CONTRACT, THE REP TOLD ME I COULD CANCEL AT ANY TIME... THEY DIDN'T TELL MT I WOULD STILL BE BILLED $20.00 FOR THE NEXT 18 MONTHS... THE REP ON THE PHONE WAS JUST CONCERNED ABOUT GETTING HER SALES, I TRUSTED...

BellSouth - Tennessee, Morristown / Bogus BellSouth billing

Va

I relocated to Morristown, TN at the end of July 2007. I lived temporarily in a furnished apartment and attempted to initiate phone service through Bellsouth at that temporary residence. The service order was placed and service scheduled for connection - service was never activated while I was in residence at the temporary apartment (1150 Mcfarland St) Two weeks later I vacated the temporary residence and moved to my permanent address. At that time, I contact Bellsouth to transfer the service order to my permanent address. Service was connected almost immediately. Months later, I began...

BellSouth - Tennessee, Chattanooga / Billing problems

Va

I made an online banking payment for my August 07 bellsouth bill. I had changed my telephone number a few months earlier and my bank paid the bill to the previous phone number. I called and emailed Bellsouth several times during September after I saw the payment had not been credited to my phone account. I sent Bellsouth a copy of the cancelled check which my bank paid the bill with several times with no result. Finally in October it was realized during yet another phone call that the money had went to my previous phone number account and I was told it would be fixed but it wasn't. During...

BellSouth / Serious complaints on BellSouth and HP

Ro

My name is Robert C. Paul and I would like to file a complaint with you on Bellsouth and Hewlett Packard. Bellsouth is the company currently handling my local and long distance calls plus they are my Internet Server. The first part of the complaint is about theBellSouth Internet Service and their Home Page, which rips off over 50% of my usable screen space for their selling of space to unwanted, unsolicited advertisers. They bother us as much and more than the past decades of Tele-marketers. I use the terms of space thief, hy-jacker, trespasser, plus some worse things to describe what they do...