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ComplaintsBoard
A
5:44 am EDT

Avcgame.com After you pay, agents vanish and delete accounts

I ordered money for the game from the website www.avcgame.com. I spoke with live chat agent, and she asked me if I paid for my order already. I told yes, and she asked to wait couple of hours. I waited 6 hours, but nothing. I went to Skype, but her profile was deleted already. I tried to send emails, but all of them were returned back. Total scam. Don’t order from them. I just wanted to warn everyone not to deal with such dishonest people. I hope my experience will help other people.

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S
10:01 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Avcgame.com RPG game gold

i made an order and was told that i cant recieve my order until i make another order. so i made another order then the custumer service lady couldnt complete my delivery because of the seller who i dont know what happen to him. i wait a few hour and still they didnt have my order and after a few days i went to ask to see if any gold was in stock and there was but the same lady didnt want to finish my delivery and always end the conversation when i dont text anything.heres my PROOF of the conversations wish i would have save the 1st one.
"irene Joins.
irene Says:
hello
You Say:
hey watsup its me
can i get that 22000L
5S916158W3731652C.
i just pull some strings and came thro
irene Says:
ok, let me check
You Say:
dont tell me to wait after i just did this for you
thats right i kno your smiling
irene Says:
plz give me 10 minutes
i am calling my suppiler now
You Say:
ok i
tell the supplier i said watsup too
irene Says:
sure, my suppiler will come in 15 minutes
You Say:
so he will trade or mail the gold
hey let me kno when ur supplier is ready ok
going to the kitchen real quick
hey supplier online yet?
Irene you still on the line?
hey is everything ok its been 1/2 an hr?
are you guys almost done with my order?
hey Irene you there?
dont try to Scam me now
irene Says:
hi
You Say:
are you guys ready yet
irene Says:
be ok soon
You Say:
ok its 3:30 in the morning where im at
irene Says:
i will let you know on live chat or by email
You Say:
ok so it might take a few hrs?
irene Says:
maybe, but i will try my best to be fast
You Say:
aw Irene
irene Says:
maybe in 20 minutes
You Say:
ok hope so im going to come back in 30min ok
well im done for today if i feel its a scam ill report but i can wait a little bit longer
goodnight Irene
notify me when you guys are read"
heres one of the most recent one and i still have 4 more save chats
"irene Joins.
irene Says:
hello
You Say:
hey i would like to cancell my order for $160.00
irene Says:
how about buy another 10000liang and then make the trade with us now
make 32000liang at once
You Say:
no because you trick me
i brought 2 times and you didnt keep your word
i would like to cancell my order and reieve a refund
irene Says:
if you believe me, i can give you 32000liang now
You Say:
sure and i would buy another 10000L if u actually came through with the order
irene Says:
yes, i am sure
You Say:
oh really
irene Says:
yes, i am really sure
You Say:
ok im online if i reieve ill buy the other 10000L that i will owe you
irene Says:
have you done another 10000liang payment yet
You Say:
why would i do that if i didnt get my order
can i recieve a refund and cancell my order pls
irene Says:
you want to trade with us 32000liang now or trade with us 20000liang later today ?
You Say:
no thanks you you keep making me waited and i just have to settle with $63 for 5000L from the other seller
i want a refund and cancell my orders
irene Says:
how about buy and then make the trade with us now
You Say:
after you made me wait you dont have my trust you have to earn it back until then i want a refund and cancell my order
i
irene Says:
i will mail you 20000liang in 2-3 hours
You Say:
thats not a guarantee you might not be online or the seller will be offline
i want my order cancell and arefund
a refund*
can i reieve my refund now and you can keep the 22000L
recieve*
irene Says:
ok, i am preparing
You Say:
my refund thanks you
ill wait untill i recieve a email that i have a refund
so are you almost done with my refund?
dont worry im still waiting here for my refund
im still waiting Irene for my refund of $160 and you can keep the 22000L and not worry about me bothering you guys any more
still waiting so dont try to end the conversation until my refund is complete ok thank
irene Left.
[protected]:50:13 *** Dialog Ended ***"
im banned from there site, didnt get an email back from them after complaint and wont give me a refund DONT BUY FROM THEM!

Read full review of Avcgame.com and 2 comments
Update by superstrength
Feb 24, 2014 10:09 am EST

i made an order and was told that i cant recieve my order until i make another order. so i made another order then the custumer service lady couldnt complete my delivery because of the seller who i dont know what happen to him. i wait a few hour and still they didnt have my order and after a few days i went to ask to see if any gold was in stock and there was but the same lady didnt want to finish my delivery and always end the conversation when i dont text anything.heres my PROOF of the conversations wish i would have save the 1st one.
"irene Joins.
irene Says:
hello
You Say:
hey watsup its me
can i get that 22000L
5S916158W3731652C.
i just pull some strings and came thro
irene Says:
ok, let me check
You Say:
dont tell me to wait after i just did this for you
thats right i kno your smiling
irene Says:
plz give me 10 minutes
i am calling my suppiler now
You Say:
ok i
tell the supplier i said watsup too
irene Says:
sure, my suppiler will come in 15 minutes
You Say:
so he will trade or mail the gold
hey let me kno when ur supplier is ready ok
going to the kitchen real quick
hey supplier online yet?
Irene you still on the line?
hey is everything ok its been 1/2 an hr?
are you guys almost done with my order?
hey Irene you there?
dont try to Scam me now
irene Says:
hi
You Say:
are you guys ready yet
irene Says:
be ok soon
You Say:
ok its 3:30 in the morning where im at
irene Says:
i will let you know on live chat or by email
You Say:
ok so it might take a few hrs?
irene Says:
maybe, but i will try my best to be fast
You Say:
aw Irene
irene Says:
maybe in 20 minutes
You Say:
ok hope so im going to come back in 30min ok
well im done for today if i feel its a scam ill report but i can wait a little bit longer
goodnight Irene
notify me when you guys are read"
heres one of the most recent one and i still have 4 more save chats
"irene Joins.
irene Says:
hello
You Say:
hey i would like to cancell my order for $160.00
irene Says:
how about buy another 10000liang and then make the trade with us now
make 32000liang at once
You Say:
no because you trick me
i brought 2 times and you didnt keep your word
i would like to cancell my order and reieve a refund
irene Says:
if you believe me, i can give you 32000liang now
You Say:
sure and i would buy another 10000L if u actually came through with the order
irene Says:
yes, i am sure
You Say:
oh really
irene Says:
yes, i am really sure
You Say:
ok im online if i reieve ill buy the other 10000L that i will owe you
irene Says:
have you done another 10000liang payment yet
You Say:
why would i do that if i didnt get my order
can i recieve a refund and cancell my order pls
irene Says:
you want to trade with us 32000liang now or trade with us 20000liang later today ?
You Say:
no thanks you you keep making me waited and i just have to settle with $63 for 5000L from the other seller
i want a refund and cancell my orders
irene Says:
how about buy and then make the trade with us now
You Say:
after you made me wait you dont have my trust you have to earn it back until then i want a refund and cancell my order
i
irene Says:
i will mail you 20000liang in 2-3 hours
You Say:
thats not a guarantee you might not be online or the seller will be offline
i want my order cancell and arefund
a refund*
can i reieve my refund now and you can keep the 22000L
recieve*
irene Says:
ok, i am preparing
You Say:
my refund thanks you
ill wait untill i recieve a email that i have a refund
so are you almost done with my refund?
dont worry im still waiting here for my refund
im still waiting Irene for my refund of $160 and you can keep the 22000L and not worry about me bothering you guys any more
still waiting so dont try to end the conversation until my refund is complete ok thank
irene Left.
[protected]:50:13 *** Dialog Ended ***"
im banned from the site, cant get a REFUND, they wont email me back, DONT BUY FROM THEM! i know its martially my fault but still can i at least get my money back.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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2 comments
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O
O
out of pocket investor
, CY
Feb 25, 2014 11:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Just give us a number to ring, so we can contact them with a ficticious order and scam the scammers (waste their time is all you can do!)

B
B
Breakthecross
, US
Feb 24, 2014 10:35 am EST

Wouldn't it be better to give this money to some sort of charity that aids starving kids around the world but instead out of pure laziness you opted to buy in-game currency and now your complaining u got scammed. No sympathy here.

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