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AuraVie Skin Care Complaints & Reviews

AuraVie Skin Care - California, Van Nuys / Misleading advertising and unauthorized charges on my credit card

Mw
Jan 02, 2014

A few weeks ago, I visited a site that offered free samples. I selected AuraVie and sent for a free sample and paid what they described as the only cost - the postage and handling of $4.95. On 12/29/13 there was a $73.41 charge on my debit card. When I called the customer service number listed on my bank statement I was told that I had actually signed up for a monthly debit of $96.00 and that the company doesn't offer free samples. I explained in detail how I arrived at AuraVie's site via a web site offering free samples and I certainly would NEVER sign up for a $96 monthly charge...

AuraVie Skin Care - California, Van Nuys / other

Ca
Apr 26, 2012

I ordered "Free Trials" of AuraVie and Vivexin the same day since it was suggested both products work together for a better result. Unfortunately, I had an allergic reaction after using them for several days. I had to stop one, wait for the swelling in my face to go down...before trying the other to see which product was affecting me. I stopped the Vivexin first ...waited several days and started using the AuraVie once again. Sadly, both products affected my 67 year old skin negatively. Customer Service at Vivexin was very cooperative and allowed me to return the subsequent shipment by putting...