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Ancestory.com Complaints & Reviews

Ancestory.com - Utah / Taken by Ancestory.com

Il
Illegal Charges on Aug 26, 2012

I tried a 14 day free trial from Ancestry.com. They offered a month membership for 22.95 and the website made it look like it for just one month. I soon realized they were automatically charging my CC a monthly fee of 22.95. I called and cancelled and received a cancellation number. Seven months later I discovered they were still charging me. I couldn't find my cancellation number (I later did) and the agent cancelled me again. She had no record of my previous cancellation. I asked for the charges for August (2012) to be removed and she said she couldn't. I gave the first...

Ancestory.com - Texas / SUCKS

This website absolutely sucks. it is not worth your time or effort. you sign up for a free trial and without notice they scam you $314.32 without warning and with no guarantee for a refund!!! I am a college student and now can not pay for my classes because I am short. All because I wanted a free trial. I know I should have never put in my credit card number that was a huge mistake but now I am suffering GREATLY! If anyone even thinks about signing up for this website make sure you have 300 bucks to spare. And if you do why don't you hit me up with it instead. I am desperate need for money for college. 8179446509

Ancestory.com - New Mexico, Raton / charged my credit card

I ordered a program from Ancestory.com on the 18th of this month. When I went to use the program they say they didn't have record of me and then in a later email they said the account was under my husbands name which I never gave them but somehow they had. The third time I emailed the said my password was wrong so I finally called them and after talking to two people that said that my account was never paid for I called my cc co. and am now writing to you. My ClickBank order number is #93DQ66S and is dated 3/18/09. I request that you either call Ist Bank of Omaha and repay my account or I...