SUBMIT A COMPLAINT
Sort by: Date | Popularity

Amazon India Complaints & Reviews

Amazon India / Very bad after selling services and escalation department..

Sa
Oct 03, 2016

I am a regular customer on Amazon.in. It has good variety of products and nice user interface experience as well. But recently realized that how worse the after selling services it has and there is no proper escalation matrix or department who actually listens to your grievances. This is regarding my recent transaction and interaction with Amazon. Here is how it happened: 30-Jul-16 I placed the order of'HTC Desire 620G' mobile on Amazon(Order# [protected]). Amazon promised to deliver it by 6-Aug-2016. 6-Aug-16 Product not delivered by the last date. 7-Aug-16 I tracked the status on the website, it...

Amazon India / Unethical behaviour

Sa
Sep 26, 2016

I am a regular customer on Amazon.in. It has good variety of products and nice user interface experience as well. But recently realized that how worse the after-selling-services it has and there is no proper escalation matrix or department who actually listens to your grievances. This is regarding my recent transaction and interaction with Amazon. Here is how it happened: 30-Jul-16 I placed the order of'HTC Desire 620G' mobile on Amazon(Order# [protected]). Amazon promised to deliver it by 6-Aug-2016. 6-Aug-16 Product not delivered by the last date. 7-Aug-16 I tracked the status on the website, it...

Amazon India / Refund not received

Vi
Jul 31, 2016

My name is Vishakha J Ambekar. I have not received refund of Rs. 1029 from Amazon India and it's been 2 months I am waiting for my refund. I ordered a product "S Noilite 23" Straight Natural Black Full Head Clip In Hair Extensions 8 Piece 18 Clips Hairpiece Trendy Design." When I received the product it was a local product and not was S Neolite brand. Quality was also bad so I raised a request to return this product on 21th May 2016 and i should have received a cheque of refund within 7-10 working days. After few days I called customer care to ask about my refund status they said cheque is in...

Amazon India / Online shopping

Ra
Dec 18, 2014

Dear Consumer, Amazon is not a trusted online shopping destination in india so nobody trust and take care while placing the order The reason is i have placed an order No:[protected] on 11-dec-14, for this order they have shipped the product but not delivered to me, the reason that suddenly they have raised the price of product by additional 1300 and telling to place the order newly ==================================================================================================== Please look at the history of order [protected]) 15 December 2014, 11:01 pm, Chennai IN Returning to seller 15...

Amazon India / Cheating ! Fraud! Refund not issued even after a month

Za
Nov 15, 2014

Hello I am Sabarish Kumar I wish to bring this to your kind notice that I had placed an order, WD Elements Portable 1TB USB 3.0 External Hard Drive (Black) (Order # -[protected]) on Amazon.in on Sept 29, 2014 and received the product on Oct 7, 2014. Unfortunately the product was not working so I placed return request on Oct 7, 2014 and the product was picked up from my end by Amazon.in on Oct 9, 2014. The refund amount (i.e, ) 3739 INR was to be credited to my account on or after Oct 9, 2014 but till today (Nov 07, 2014) the amount has not been credited. When I contacted Amazon.in on thi...

Amazon India / False Promise

Sm
Nov 13, 2014

I have ordered piegon sterlizer back on 05.11.14 with Order [protected], as per amazon order was shipped on 06.11.14 and today i.e. 12.11.14 i received an email from amazon that parcel has been undelivered and returned back and that too no one from amazon / gati came in to drop the item and moreover i dint received the call from amazon that we are not able to locate your address. I spoke at customer care but no positive reply, they were just saying we cant help you out in this. How come amazon can give such a pathetic services. Really Really very much disappointed with amazon.

Amazon India / Harassment of Customer

Sh
Sep 27, 2014

Reference is mde to Order ID [protected]:1 of Eveready HL51 40-LEDs Rechargeable Home Light (Maroon) which was promised to bedelivered by friday the 26th September. The product was not dispatched till the 25th and when contacted the seller replied bluntly that he is no more interested in selling the product. I was forced to cancel the product and wasted my time pleading with the seller My review was also deleted and when i contacted the customer service all i got a reply was that investigation will be carried out by AMAZON and the results will not be disclosed. Meanwhile the seller will continue fooling...