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Alliance Reservations Network Complaints & Reviews

Alliance Reservations Network / service

Dl
Aug 04, 2017

I somehow was taken to a site for hotel booking in the future. It was $2.50 less than listed price, so I went ahead and booked it. I received a confirmation # and assumed it was legitimate. Their policy was full refund if cancelled 24 hours before date of arrival. I'm five months away, and tried to cancel. No link on their confirmation letter to cancel. No way to access their website as it is set up for businesses? No telephone number listed to call. I sent a note back on my confirmation saying I wanted to cancel. They responded immediately telling my I couldn't cancel via email, and needed to...

Alliance Reservations Network / False confirmation of hotel

El
Aug 04, 2012

We couldn't find a hotel in Seattle under $400/night for a recent trip, so I spent hours trying to find a downtown hotel. Long story short, a search finally led me to Bookings.com, which lead me to Kayak.com as one of my options, which indicated it had rooms available at The Maxwell. Terrific! I bought it and received immediate confirmation and a receipt from yet another firm's email account: [protected]@allresnet.com. My husband was all ready to cancel another reservation we had far from the downtown area and I stopped him, suggesting we confirm with the Maxwell that we indeed had...