Sort by: Date | Popularity

Aerolineas Argentinas Complaints & Reviews

Aerolineas Argentinas / horrible service


We needed six tickets from Buenos Aires to El Calfate from August 26 to August 28. We went to Aerolineas Argentinas office in Buenos Aires on August 25 and sat with an employee. She took the information and mid way – called another employee to finish the booking. We told the new person that we needed six tickets to El Calafate and she assured us that she has done the booking. We paid for the tickets (USD 1400) and took the flight the next day. However to our horror we were asked to get down at some god forsaken place Trelew in Argentina. We were told that tickets were to Trelew and not...

Aerolineas Argentinas / Exorbitant delays, lost luggage, stolen items!


We flew with Aerolineas Argentinas from Madrid to Buenos Aires on 26 December 2007. On that flight, apart from the aging aircraft, with broken reading lamps, essentially inedible food and the low-quality inflight entertainment, they lost the luggage (and delivered it only 36 hours later!). In addition, a camera was stolen from the checked-in suitcase. On the return flight from Buenos Aires to Madrid on 8 January 2008, the flight was delayed - initially - by 16 (!) hours, from 2300 to 1500 next day because one of the pilots failed to show up for work. This meant for everyone: re-entering Argentina...