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Adult Electric Cozy Trike Complaints & Reviews

Adult Electric Cozy Trike - Connecticut, Wallingford / Defective trike

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Jul 12, 2014

I purchased a Cozy Trike on line ($1, 945.04) & received a defective product with several problems: fork & bracket to front basket on backwards, brake cables unattached, no response in hand brakes, brake cables had no slack to allow fork to be turned without disassembling & re-assembling, sent bogus warranty with product. Warranty was from Viatek. Customer Service Rep, Laura Emerson, [protected] returned my call saying their company never heard of Monica LLC & doesn't cover electric trikes of any kind. I've been emailing Monica LLC & the BBB in Connecticut since 3/5/14 requesting an exchange...

Adult Electric Cozy Trike / Defective Product

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Jul 12, 2014

I paid $1, 945.04 for electric cozy trike on line that was sent improperly assembled: fork & bracket to front basket installed backwards, brake cables unattached so that hand brakes didn't work, brake cables too short & allowed no slack for fork to be turned front without disassembling, received bogus warranty with product. Warranty was for Viatek products as informed by customer service rep (Laura Emerson [protected]). She returned my call saying their company didn't cover electric trikes of any kind and they had never heard of Monica LLC. I've sent several emails to Monica...