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A Beautiful House Complaints & Reviews

A Beautiful House - Texas, Cedar Hill / lack of professionalism

Jv
Feb 15, 2013

I contacted this company from an advertisment in a church bulletin. I needed some work done and spoke to the owner, Ken Struck. I initially could tell that he was rushed. I explained that I had several home projects for my home. He asked me to text him my home address and name to set up a time for an in home appointment. I set the time for a week later. Several days had gone by and I received no confirmation or call prior to coming out that he would be at my home. I sent him a text and told him that I would cancel the appointment and he responded by saying that I may have had the wrong number...

A Beautiful House / Beware

Av

I am disabled, so I contacted and hired A Beautiful Home, Inc. (several weeks before I needed them) to do a "move-in" cleaning of our totally empty 3 bedroom, 2 bath 1, 850 sq. ft. home. I was told that I would have 2 people to clean the home, that it would take 4 hours, and that I would have to pay additional money to have the walls damped wiped, the windows cleaned, and the refrigerator cleaned. The oven & microwave cleaning were part of their "normal" cleaning, as well as the rest of the home. When I was called to actually schedule the job, I was told there would only be 1 person to clean the...