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4wheelparts.com Complaints & Reviews

4wheelparts.com - Manitoba, Winnipeg / terrible customer service

Jo
Apr 21, 2011

I have made the expensive mistake of buying aftermarket wheels from this company. First of all the shipment was over a week late. When the wheels arrived they were the correct style of rim for my truck but they were the wrong center-bore. i had purchased these by phone to make sure they knew all the vehicle details and even told them the part number of the item on their website and had them double check it. then i was assured i was receiving the correct wheels...wrong. i didn't receive the part number i had ordered and at this point i had already paid over a 100$ Canadian in customs fee...

4wheelparts.com - California, Stockton CA / Charged me extra for no reason

Mb

If you think you are going to get good prices, maybe you are right. But if you think you are getting customer service ( in case they goofed up your order ...well ) they are less than ZERO stars. Placed an order on their website on 10/17 using Google checkout - received my confirmation email ( from Google checkout ) on 10/17 telling me about my order. ( order total $71.79 which included shipping) After 4 days my order shipped and Google checkout provided me with a UPS tracking number. Following day received another email from 4wheelsparts.com providing me a tracking number ( a different one...