The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Consumer Complaints & Reviews in Austin, Texas

Brake Check / Manager is a lier!

Andres Barreto Franco on Oct 21, 2018

On last oil change of $80 they told me oil filter didn't needed to be replaced, but no discount was given. I talked to the manager and told me my next oil change was going to count as the 4th and was going to be the free one. I only had 2. I went today and guess what... All BS they charged...

Ross Dress for Less / store manager

Lucashhhhh on Oct 17, 2018

Was trying to buy a wallet yet had no tag on it, the associate grabbed a different style wallet (same brand) and proceeded to ring that wallet up. When I mentioned it's not the same wallet (her response, it's the same brand, I don't sell any wallets for that price) I said (but it's not the...

Netspend Corporation / paypal prepaid mastercard

crook60 on Oct 15, 2018

I had hundreds of dollars taken from me on fraudulent charges two states away from where I live. I contacted PayPal Prepaid (2 hours later) they had the nerve to tell me that I could not open a claim on all of the transactions since they were pending and only one had cleared. I opened a...

InTown Suites / illness at hotel.

Lamesha Miller on Oct 15, 2018

I informed property mang.about a leak in the bathroom, and they did address it, , , but then the leak came back ask to be moved to different room and was moved, but as me and my husband were moving our things, we found mold all over the floor, we have been experiencing sickness for the...

Anheuser-Busch Companies / bud

Good beer on Oct 15, 2018

I got a 12 pack of 12 oz cans last night for the game it was the most bitter tasting beer I ended up pouring them out. I've been drinking your beer for over 30 years.If it's come to this I'm thinking about finding something else!I don't know if the beer had been hot and cold to much or it...

Santander Consumer USA / car loan

Sgtsmith on Oct 8, 2018

I purchased a new 2008 GMC Envoy from Reliable Chevrolet in 2012 Me and the wife have now paying on this car since! They still claim we owe over 7000 don't you think they have committed fraud after 7 years? We have been paying $287.00 a month for 7 years and we put $8, 000 down. It is time...

Houzz / landscaping

Barbara Cox on Oct 4, 2018

Houzz gave us a list of landscape architects in our area of Austin. We needed to redirect rain water away from the front of the house and we also wanted to do some landscaping in the back yard. Randolph Landscapes was the only one willing to respond to a project under $50, 000. Mr...

VRBO/Vacation Rental by Owner / technical glitches in software cost us money

Mary Mabry on Sep 26, 2018

Lesson Learned and We Were Burned - Sept 2018 I had reserved lodging before leaving on my vacation. But, within the first several days of my vacation, one of my lodging confirmations cancelled. I had to quickly locate new lodging within two days. I requested a property on VRBO and felt...

Shell / a suspicious transaction

Maitham Alani on Sep 23, 2018

My Bank of America master credit card that ends by 4607 was transected by one of your gas stations despite I keep it at home!! The transection day was 09/22/2018, my card number is [protected], I am sure I am keeping this card at home and I use it only for ebay and wish (online) purchases. I...

Texas Department of Transportation / / complete [censored]s

MTBarber on Sep 23, 2018

I got a notice to update my credit card 3 weeks ago because it was about to expire. I have tried ever sense then. They apparently are "asleep at the wheel". They lost PCI compliance and their website has been down now for over a month. You go to and you get: Service Unavailable The...