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Consumer Complaints & Reviews in Albany, New York

Southern Motion / leather reclining sofa and recliner

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Lou Brandi on Jan 28, 2019

We purchased these pieces that were delivered in early April of 2018, and have had the fabric repairman here for the 3rd time due to fabric splitting and separation. Why is this happening to this leather. Is it poor quality. Customer Service is not very helpful and repairs are very slow in...

Auto Repair Network / automobile protection plan

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spsullivan58 on Jan 19, 2019

When I purchased a pre-owned vehicle recently I also purchased an "extended warranty protection plan" through the dealership. A couple of weeks later I received a letter from "auto repair network" in an official-looking envelope stating that I should call a toll-free number to ensure there...

Transtutors.com / Transweb Global / online homework helpers

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Ernest Ivy on Dec 23, 2018

My client ID number is tts231218-776221-2xlsx Date and time: 12/23/2018 11 pm to 4:30 am. I paid 200.00 for an assignment to be completed by 1 am and it was done by 4:30 am. I failed my test because of that and couldn't get refunded my 200.00. Danny (student mgr.) was very rude. 1st...

Boscov's Department Store / customer service

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Rosael on Dec 4, 2018

Just spent 2 hours shopping in the Albany N.Y. Store and after asking 2 separate employees for help finding items which they blantently refused to help me search for I found the items on my own and it took quite some time. I went to cash out and was rudely told that whoever gave me the...

Kentucky Fried Chicken [KFC] / service

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Customer33 on Dec 3, 2018

12/3 - Central Ave location at noon time. Staff was beyond unprepared for lunch rush. Customers waited 20+ minutes without one update (to eventually find out "We ran out of chicken"). Three employees moved at a snails pace and the employee taking the drive thru orders showed a bit too much...

Panera Bread / hair in salad

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BV033115 on Oct 21, 2018

I ordered a You Pick Two sandwich and salad. The salad I ordered was missing the cucumbers and extra dressing that I ordered and as I took my first bite out of my salad I found hair! Two pieces! This would not have happened if Panera Bread complied with Section 14-1.72 of the New York...

Parts Geek / shipping

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George Murr on Oct 20, 2018

I payed for a headlight and now I cannot find anything about it I can't track it I can't find out if it was shipped no one knows anything about it the only thing that I can find out is that the money was taking out of my account can you get any information about this email me at...

Albany RV / repair service

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Patty Burl on Oct 19, 2018

Ordered Forest River Rockwood camper in Oct. 2017 from the show at Rotterdam Square Mall, came in in mid Feb., inspected it after we waited 1 hour because they had to find it and it was beautiful, went to demo 2 weeks later and they broke the shade and fascia when closing it, now its Feb...

Kentucky Fried Chicken [KFC] / food service

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Runningdear on Oct 16, 2018

I waited for my order and 4people after me got their orders so I complained and he had served 2 more people so the kind kid at the registered Steve stop taking orders and went and got mine the other guy never said nothing to me at least he could of said sorry I all ways go there on central...

Maytag / french door ice maker jamming

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Kenneth Peter on Oct 5, 2018

French Door ice maker jammed with ice, could not remove tray, made loud clunks when trying to retrive ice, after a month of bang on it we got the hair dryer out and had at it! After several mins. It seem to free up the blockage, then we got the tray to release, inspection found the latch...