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Consumer Complaints & Reviews in Billerica, Massachusetts

J2 Efax Plus Services / billing my credit card when unauthorized

Melody MacLennan Sirianos on Jan 21, 2019

I received a call from my credit card company on Jan. 20, 2019, asking about charges on my credit card from J2 Efax Plus Services, I had NOT authorized any of these charges and my credit card was stopped. This morning January 21, 2019, I noticed another charge on my account. I will be calling...

Massage Envy / reimbursement for overcharge...

Sue Kinney on Nov 11, 2018

I joined Massage Envy a year ago September 2017 and had monthly deductions for a year. I decided not to continue as a member and my membership ended September 2018. Massage Envy took out a deduction for October 2018. I called them and they said they would reimburse me. After a week went...

Donations for our church fair / amount of donation from manager, marvin

Nana Kay on Sep 13, 2018

I am pounding the pavement for our church's bazaar we hold every Oct. to help with business' donation a gift card of donation to help keep our church open. Last week I went to KFC, Boston Rd. Billerica, MA & asked Marvin if he could donate a certificate for our raffle table. He said he had...

Sears / lawn mower

Frantz Fequiere on Aug 1, 2018

On July 27, 2018, I purchased a lawn mower online, I was asked to choose a pick up at a store near me which I did. Only when i checked out it showed that the item was not going to be able only a week later. i went to another store where the item was available and asked them to change the...

Received Wrong Filter / refrigerator filter

Thomas Duggan on Jul 19, 2018

I received a WSG-3 Water Sentinel Replacement Filter, which was sent by mistake I assume. The filter I require is a Water Sentinel WSG-4 Replacement Filter for a GE Bottom Freezer Refrigerator. I would like to return this filter and have you send me the correct one. The filter was ordered...

Wells Fargo / car dealer services


Liars. This company is horrible. Spoke to 3 different employees who all gave me different information. Customer service representative have me a time frame of 7 days. I call on 7th day another rep tells me 30 to 90 days. They are liars and give false information to their customers. Would...

Nicole Tsoukalas / microwave macaroni and cheese

Ntsouk on Dec 9, 2017

Bought the original taste microwaveable Mac and cheese, put it in the microwave for the stated time, bowl caught on fire at approx 1 second left until the cook time completed (3 minutes 30 seconds), Dulles my house with smoke and burned my microwave plate. Never happened before, and could...

Ford Motor Company / 2016 f 150 xlt sport package 302a 5.0 v8

Mike1218r on Aug 14, 2017

On july 29th 2017 I went by a friends house and I was not even there for 10 mins. I pulled into his driveway and he lives on a little incline. I parked in his driveway and got out of the truck as I was walking away from the truck it started to roll my buddy yelled too me it was rolling so... / not getting refund for medical reason exception

Hipa on May 25, 2017

On May 20th 2017 one week before the long weekend, my husband suffered fractured ankle and dislocated knee cap ended in ER for a long long evening. We were looking forward to spending time in Montreal Canada for long weekend at Gite Maamm Bolduc, 4351 Avenue de Lorimier Montreal H2H 2B3 QC...

First Data / ripping me off, misleading contracts, over the top monthly fees

Framer on Nov 2, 2016

I was tricked into a "must lease the new chip reader or I will be fined $30/month." Being a very small business, I agreed to change out my regular swipe reader for the new chip reader. I am being charged more money for this reader AND they automaticall renewed my lease for another 48...