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Consumer Complaints & Reviews in Billerica, Massachusetts

J2 Efax Plus Services / billing my credit card when unauthorized

Me
Melody MacLennan Sirianos on Jan 21, 2019

I received a call from my credit card company on Jan. 20, 2019, asking about charges on my credit card from J2 Efax Plus Services, I had NOT authorized any of these charges and my credit card was stopped. This morning January 21, 2019, I noticed another charge on my account. I will be calling...

Massage Envy / reimbursement for overcharge...

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Sue Kinney on Nov 11, 2018

I joined Massage Envy a year ago September 2017 and had monthly deductions for a year. I decided not to continue as a member and my membership ended September 2018. Massage Envy took out a deduction for October 2018. I called them and they said they would reimburse me. After a week went...

Donations for our church fair / amount of donation from manager, marvin

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Nana Kay on Sep 13, 2018

I am pounding the pavement for our church's bazaar we hold every Oct. to help with business' donation a gift card of donation to help keep our church open. Last week I went to KFC, Boston Rd. Billerica, MA & asked Marvin if he could donate a certificate for our raffle table. He said he had...

Sears / lawn mower

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Frantz Fequiere on Aug 1, 2018

On July 27, 2018, I purchased a lawn mower online, I was asked to choose a pick up at a store near me which I did. Only when i checked out it showed that the item was not going to be able only a week later. i went to another store where the item was available and asked them to change the...

Received Wrong Filter / refrigerator filter

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Thomas Duggan on Jul 19, 2018

I received a WSG-3 Water Sentinel Replacement Filter, which was sent by mistake I assume. The filter I require is a Water Sentinel WSG-4 Replacement Filter for a GE Bottom Freezer Refrigerator. I would like to return this filter and have you send me the correct one. The filter was ordered...

Wells Fargo / car dealer services

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Liars. This company is horrible. Spoke to 3 different employees who all gave me different information. Customer service representative have me a time frame of 7 days. I call on 7th day another rep tells me 30 to 90 days. They are liars and give false information to their customers. Would...

Nicole Tsoukalas / microwave macaroni and cheese

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Ntsouk on Dec 9, 2017

Bought the original taste microwaveable Mac and cheese, put it in the microwave for the stated time, bowl caught on fire at approx 1 second left until the cook time completed (3 minutes 30 seconds), Dulles my house with smoke and burned my microwave plate. Never happened before, and could...

Ford Motor Company / 2016 f 150 xlt sport package 302a 5.0 v8

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Mike1218r on Aug 14, 2017

On july 29th 2017 I went by a friends house and I was not even there for 10 mins. I pulled into his driveway and he lives on a little incline. I parked in his driveway and got out of the truck as I was walking away from the truck it started to roll my buddy yelled too me it was rolling so...

Hotels.com / not getting refund for medical reason exception

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Hipa on May 25, 2017

On May 20th 2017 one week before the long weekend, my husband suffered fractured ankle and dislocated knee cap ended in ER for a long long evening. We were looking forward to spending time in Montreal Canada for long weekend at Gite Maamm Bolduc, 4351 Avenue de Lorimier Montreal H2H 2B3 QC...

First Data / ripping me off, misleading contracts, over the top monthly fees

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Framer on Nov 2, 2016

I was tricked into a "must lease the new chip reader or I will be fined $30/month." Being a very small business, I agreed to change out my regular swipe reader for the new chip reader. I am being charged more money for this reader AND they automaticall renewed my lease for another 48...