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Consumer Complaints & Reviews in Key West, Florida, United States

Family Dollar Stores / management of the key west, fl store

Ov
Jan 16, 2019

How in the world is the store still in business? I just got back from this location in which there were sale items from their weekly flyer that didn't have prices or skew numbers but rather signs with handwritten prices of the items. In my case I bought some curtains that were wrapped up...

Outback Steakhouse / curbside service

Ma
Jan 13, 2019

I drove up for curbside at OUTBACK within about 3 minutes a girl came out with my bag of food. It totaled 35.18 I proceeded to hand her a $4 dollar coupon that I got in the mail & I showed her a $10 promotional gift card that was on my phone. She then took my coupon, took my phone and my...

L'Oreal International / feria permanent hair color

An
Jan 07, 2019

I wanted silver hair however in key West Florida it would cost me at least 400.00 to have it done professionally as I have med to dark brown hair with a quiet a bit of gray, so I made a decision 2 diet it one of your beautiful purple hair colors. The first one came with the wrong hair...

Hyatt Residence Club / timeshare management

St
Jan 07, 2019

I'm an owner at Hyatt Sunset Harbor in Key West, Florida. In June, 2018, a construction project in the pool area was undertaken that was supposed to take a few weeks. It's now January, 2019, and it's still torn up. I pay probably the highest timeshare management fees in Florida, or the...

Circle K Big Coppitt / english

Dn
Oct 18, 2018

The People I work with speak no english, its very hard to communicate with them, The customers yell at me about it. I have no control over whom these people hire. It is very frustrating for me. I end up getting interrupted whilst trying to run my register, I also end up doing all the work...

Florida Blue / payment to services rendered

Ro
Oct 17, 2018

I was involved in a bicycle accident where 2 bicycles crashed head on. I found myself mangled up when i came to, my front teeth were busted up broken, bloody and causing great pain. A couple days went by and i thaught to call Florida Blue, our insurance. I was told i was covered for thi...

Sonic Drive-IN / different things

Lo
Sep 19, 2018

i went 3 days after the opening. went thru drive-thru. ordered the #1(cheeseburger) I wanted a cheeseburger with ketchup and mustard only nothing else on it, tater tots and diet coke. I read the screen while the person took my order. it said exactly what I ordered. got to window, paid and...

Department of Revenue / child support case opened

Wa
Aug 29, 2018

Hello, I've been harassed by third party with notices of non-exsisting child support! All those thieves want is your social security number, this is pretty crazy as they are making the form the exact the same way as the Florida Department of Revenue looks like and it all looks legit and...

Coconut Mallory Marina and Resort / room conditions

Sa
Jun 18, 2018

We booked through booking.com for this property to arrive June 15, 2018 friday and depart on June 17th, 2018 sunday. Once we arrived and were given the room keys for the condominium when we went inside the a/c was not working. The entire unit had a very bad smell and floors and furniture...

Allivet / rx autoship

Sh
May 15, 2018

Unreliable shipping and out of stock on auto ship medications. Have been on auto ship for galliprant for my bully for several months. The RX is shipped every two weeks. Of course the week that I had no way to get to my vet I first received an email with the receipt for the order then the...

Banana Bay Resort & Marina / hotel

Sj
May 08, 2018

I would like to complain about the Banana Bay Resort and Marina in key West on Roosevelt Blvd. It is a horrible place. Completely run down. The pictures on the website are false. The room has bugs in it. My husband and I got there at night. We warmed coffee in the microwave and after that...

Circle K Stores / entire store and service

Mj
Mar 01, 2018

Managers, especially Tiffany are always just standing around complaining and using fowl language even with my children there. They never have the soda machine running and if they do, they never have the big cups. The hot food service is always empty and the cooks are never doing anything...

Thompson Cigar / club membership charges I did not approve

Pd
Feb 26, 2018

I ordered twice from this company and they automatically signed me up for their "club membership" and charged my card almost $100.00. I called and complained, livid that they stole that money and I didn't even have an account with them (I ordered as a guest). They said that I could cancel...

Family Dollar Stores / service

Pa
Nov 26, 2017

After many years shopping in this store, I have never been treated so badly like today. Family Dollar in key West has holidays hours which says open at 8am, I even checked online and it says 8am. So after waiting hour up front of the store and letting manager know that their hours say...

Homeaway / pelican landing key west - rental property reservation

Jo
Oct 03, 2017

Pelican Landing Key West, #PelicanLanding #Pelicanlandingkeywest was the worst customer service experiences I have ever had in my life, AND I TRAVEL FOR A LIVING. I rent multiple times a year through #homeaway and when I went to pay first I was directed and asked to fill out a manual form...

American Red Cross / help after hurricane irma

Ya
Oct 01, 2017

My family lost everything in the FL Keys, during Hurricane Irma, we are still displaced in Oak Ridge TN... We are in a hotel that FEMA has provided for us.. Our family of 4, 2 adults, 2 children has decided to make TN our new home because there is nothing to go back to. We have been...

Thousand Trails / stolen items

Je
Aug 16, 2017

We were very excited to go to this place, rented the most expensive unit! The ac went out and they thought we left ac off so they waited 4 hours to come check, mind you I had two small children. They shuffled us to a unit with soft floors and no hot water, in the chaos I left my very...

Diamonds International / tanzanite and diamond ring

Da
Apr 28, 2016

While on a RCCL cruise (Grandeur) we stopped at DI in Key West. The Shopping director John Blair. gave out several discount (20% off best deal) and free charm coupons on the ship telling us we would get a great deal at Diamonds International. While looking at rings, we made the mistake of...

Advance Auto Parts / customer service

Re
Jan 20, 2016

The Key West store needs some qualified help! At any given day or time you can walk in this store and there won't be a single employee available to help customers. They're either outside helping someone install something as simple as windshield wipers, or they're outside having a cigarette...

Ringostation / Account charge

Mr
Jul 12, 2014

Ringostation put through an unauthorized chage to my account to my account for $17.49. When attempting to contact them there is always a server error, thus no communication is possible. Do not do business with this company. I have a feeling that I will be getting charged again in the not...

Paradise staffing solutions / Dishonest about wage

Ly
Jan 20, 2013

I contacted Paradise Staffing Solutions when I relocated to Key West after I had difficulty finding work outside of hospitality or food. Their website advertised clerical work, so I contacted them. After completing a assessment, questionnaire and a interview by the contracted company, I...

Vacation Home for All / scam rentals

Ld
Dec 03, 2012

ALFRED LADINES and COLLEEN KELLEY are advertising properties for rent that are NOT RENTALS. After replying to an craigslist rental for key west and 3 days of emails. They sent me an invoice i noticed right away there was no business address or phone number just ALFRED LADINES phone number...

Robbed by Alex Fletcher / Alex Fletcher

Ra
Aug 19, 2011

While i was on vacation in Key West i went online to check out some of the local guys there. I met one by the name of Alex Fletcher. We started chatting and then he invited me to join him at a club that night, so i met up with him and we had a couple of drinks, then we went back to my...

Sebago / Freak accident

Si
Apr 12, 2011

i was on vacation the week of March 12 to the 18th on a cruise with carneval fantasy cruise Long story short we docked in, Key West, Florida. When we docked we had from 8am to 6pm to site see key west . so me and my cousin and his girlfriend paid for a water excursion .. which cost 140.00...

Best on Key West / not standing behind their low price gurantee

Ma
Mar 31, 2011

they advertise 110% low price guarantee. We went on a "do it all" adventure and paid $109 per person. The people in front of us paid $20 per person. I contacted the company and their response was that these were "relatives" of the owner who received "free" day but were paying $20 a piece...

Sunshine Rental / Fraudulent charges on my credit card

Ke

If you are attending festivities in Key West Florida the week of Fantasy Fest and intend to rent a scooter while you are there, you might heed this warning first. Our experience at one merchant in particular - Sunshine Rental, on 1910 Roosevelt Avenue, was difficult for us to even believe...

Dogs on Duval / Employee threw me out

La

I went in the store with my mother and aunt because they wanted to look at shirts for their dogs. I didn't realize there were puppies inside. So my mother is taking pictures of them and I said to her how I would never buy, you should adopt, etc. Apparently the psychotic woman working...

Hyatt Vacation Club / misleading information when buying

Ro

Think twice before buying a Hyatt Vacation Club Time Share. They tell you that you can trade your week for other weeks at other Hyatt resorts, but in reality they sell the inventory for cash customers like a hotel, and there is very little or no inventory left to trade for. When you call...

Morgan Mcpherson / SAY NO TO MCPHERSON FOR MAYOR

Cv

ITS TIME FOR A CHANGE AND WE NEED MORGAN MCPHERSON OUT OF MAYORS OFFICE. MCPHERSON IS PART OF THE GOOD OLD BOY NETWORK AND HE RELLY SHOWS IT. PAGE ONE COMMENTARY: Mayor McPherson Instrumental in Fixing Vote at College HE TELLS KWTN, “I NEVER TALKED TO THE GOVERNOR ABOUT APPOINTING MY...

Heritage Warranty / Non-Reimbursement

Kw

I like many others that I found out about from the internet have been duped into believing that if I uphold my part of the contract that the company would do like wise---Not so when it comes to Heritage Warranty. I have been waiting on a reimbursement check from them for over six month...

BEST ON KEY WEST= BAD NEWS- BEWARE / BOYCOTT BEST ON KEY WEST

Cv

ANYONE LOOKING TO USE THIS COMPANY NEEDS TO BE AARE THAT THEY KNOWINGLY BOOK OPERATORS WHO SCREW THEIR CUSTOMERS, BOGUS CHARGES ON CREDIT CARDS, AND OPERATE ILLEGALLY. BELOW IS A LIST OF COMPANYS THIS COMPANY SUPPORTS THAT ARE CRIMINALS OR OPERATE ILLEGALLY. HYDRO THUNDER KEY WEST-...

sunshine rentals / Bad customer service

Ke

HORRIBLE.HORRIBLE, HORRIBLE BIGGEST RIP-OFF JOINT ON EARTH RUDE, CRUDE, AND ILL-BRED!! This company is toxic. The people responsible are just plain Greedy. I have never been more rudely treated by any business in my life. Don't bend over if you drop your wallet at this joint, just kick...

sunshine rentals / was ripped off

Sh

I rented a single scooter for 4 hrs at Sunshine rentals in Key West. Owner asked me to sighn a contract and live deposit 300 doll, which I did. As I understood contract company might keep my deposit only in case of phisical damage to scooter. I brought back scooter on time and without any...

Kmart Management / morning meetings

Le

My son and I were trtying to find a waterproof bag to take on a snorkeling trip and we had about a half an hour to get there. we stopped at the Kmart in Key West on US1. We asked the lady up front about the bag and she said try sporting goodss. By the time we got back to the department the...

Home Depot / kitchen installation

Vi

In fall 2005 I had purchased cabinets and granite counter from Home Depot. Additionally I, unfortunately, was sold the idea of having Home Depot do the installing. Since that time they still have not repaired the damages nor will they repay for my corrective measures. Twice the undermount...

PIER HOUSE HOTEL KEY WEST- BEWARE / MANAGEMENT

Fl

THIS HOTEL SUPPORTS A LOCAL CRIMINAL NAMED JOHN EVANS OWNER OF HYDRO THUNDER KEY WEST. DO YOU WANT TO SUPPORT A COMPANY WHO NOT ONLY SUPPORTS A CRIMINAL LIKE JOHN EVANS-HYDRO THUNDER KEY WEST? BESIDES SUPPORTING HIM THEY GET A 20-30% CASH KICKBACK FOR YOUR REFERRAL... DO NOT STAY AT THE PIER HOUSE KEY WEST... google- hydro thunder key west

mabry binnicker preferred properties / MABRY BINNICKER SUPPORTS LOCAL GUILD CRIMINAL

Fl

MABRY BINNICKER A LOCAL KEY WEST REALTOR AND MEMBER OF THE KEY WEST BUSINESS GUILD SUPPORTS ALAN ECKSTEIN A LOCAL CRIMINAL. WWW.ALANECKSTEIN.COM DO YOU WANT TO PUT YOUR TRUST INTO A REALTOR WHO DEOSNT GIVE A DAMN A LOCAL CRIMINAL IS VICTIMIZING AND IS A MEMBER OF A GROUP HE BELONGS...

Robert Krutko / Robert Krutko

Ke

We run a concierge service in Key West Florida and only work with trusted, well established vendors. John Evans and several businesses that work with him have been unfairly targeted by a mentally unstable person with an irrational vendetta. He is posting slanderous and defammatory information...

RICHARD E JACOBS GROUP / PIER HOUSE RESORT AND CARIBBEAN SPA- BEWARE GUESTS

Ke

RICHARD E JACOBS GROUP OWNER OF THE PIER HOUSE RESORT AND CARIBBEAN SPA KNOWINGLY ALLOW CUSTOMERS OF THEIRS TO DO BUSINESS WITH A KEY WEST CRIMINAL AND GET PAID CASH UNDER THE TABLE WHILE DOING SO. THE CONCIERGES AT THE PIER HOUSE KEY WEST ARE BOOKING EXCLUSIVELY A JET SKI BOAT RENTAL...

PIER HOUSE- KEY WEST / CONCIERGE SERVICE BOOKS LOCAL CRIMINALS

Ke

MANAGEMENT AND CONCIERGE AT THE PIER HOUSE ARE KNOWINGLY BOOKING A LOCAL CROOKED WATERSPORTS BUSINESS. JOHN EVANS OWNER OF HYDRO THUNDER KEY WEST IS A THIEF-CROOK-SCAMARTIST-AND DRUNK. IF YOU SEARCH THE MONROE COUNTY SHERIFFS WEB SITE YOU WILL SEE HIS DRUNK MUG SHOT. EVANS IS A LIAR BUT...